- To maximize mobility within the City of Toronto by ensuring that public transit is provided in the right places, at the right times, to satisfy the changing travel needs within the community.
- To ensure that all transit services operated by the TTC are as efficient and cost-effective as possible and, therefore, affordable to both TTC customers and taxpayers.
In order to fulfil these objectives, the TTC undertakes a range of transit planning activities, governed by the service standards which have been adopted by the TTC Board. The service standards are a systematic and objective means of planning, monitoring, adjusting, and evaluating transit services throughout Toronto. The standards provide a mechanism for measuring the tradeoffs between the benefits achieved by providing more service in one location, the inconvenience caused by removing it from another, and the costs of providing those services.
Transit Planning documents
Accessible Transit Services Plan
Ridership Growth Strategy
In terms of attracting new riders, customer research in Toronto and elsewhere has consistently shown that the public wants fast, reliable, comfortable, convenient service, and this is the focus of the ridership growth strategy.
A comprehensive evaluation of proposals for new and improved transit services.
This is a technical document that summarizes the transit services operated by the TTC.
These tables list subway station usage and total subway line ridership.
These tables list surface ridership statistics for bus and streetcar routes.
- Ridership and cost statistics for bus and streetcar routes 2012
- Ridership and cost statistics for bus and streetcar routes 2011
Transit City Bus Plan
The Transit City Bus Plan has been undertaken to introduce improvements to bus service wherever possible, in order to keep bus transit an attractive option for the public.