The Plan lays out anticipated growth in the coming five years and sets a vision to accommodate it focusing on improvements that enhance the TTC’s core-competency: mass transit – moving large volumes of customers safely, reliably and swiftly across Toronto. The vision is supported by five pillars of opportunity. Each pillar addresses a key step in a customer’s journey using our transit system. The pillars are designed to:
- Enhance the transit network;
- Enhance customer experience at key surface stop areas;
- Improve service reliability;
- Prioritize surface transit; and
- Accelerate integration with regional transit partners and complementary modes of transport.
Our service standards are a systematic and objective means of planning, monitoring, adjusting, and evaluating transit services throughout Toronto. The standards provide a mechanism for measuring the tradeoffs between the benefits achieved by providing more service in one location, the inconvenience caused by removing it from another, and the costs of providing those services.
This is a technical document that summarizes the transit services operated by the TTC.
Boardings measure customer use of the system, by mode and by location. Customers are counted each time they board a TTC vehicle. The chart below summarizes average weekday boardings by mode in 2022.
Surface ridership: Bus and StreetcarThis table shows customer boardings and service information by route for 2019 to 2022.
- 2019 weekday customer boardings and service information by route
- 2020 weekday customer boardings and service information by route
- 2021 weekday customer boardings and service information by route
Annual streetcar boardings by route
|502 Downtowner*||1,021,000||-||-|| -
|503 Kingston Rd
|508 Lake Shore*||292,000||189,000||-||-|
|512 St Clair||9,100,000||4,649,000||4,149,000
*Service suspended on these routes