2022 Annual Service Plan

The 2022 Annual Service Plan development process has been completed. Read the full report here. 

Main priorities

The 2022 Annual Service Plan continued to develop and implement the 20-point action plan, including the initiatives initially approved by the Board in the 5-Year Service Plan and updated in the 2021 Annual Service Plan to reflect the COVID-19 pandemic. The main priorities of the 2022 Annual Service Plan were:

1. Network Optimization: Continue to optimize our network to match service capacity to ridership demand.
2. Line 5 Surface Network Plan: Modify the bus network to support the opening of Line 5 Eglinton.
3. Service Initiatives Supporting Ridership Recovery: Implement network changes in response to customer inquiries, existing and emerging travel patterns, and new developments in the city.
4. Line 3 Bus Replacement Service: Determine routing alternatives and emerging direction for adaptive re-use of Line 3 infrastructure

Consultation process

In June and July 2021, we conducted consultations for the 2022 Annual Service Plan, including stakeholder meetings, a public survey outlining the proposed service changes, and community engagement through the Youth Ambassador Program.

In August and September 2021, we focused on sharing the proposed final recommendations for the 2022 Annual Service Plan, and how feedback from Round 1 informed the recommendations at our second round of stakeholder meetings.

During the 2022 ASP consultation process, the Line 3 bus replacement service report was also in progress. In the September TTC Board meeting, the Board approved the Line 3 Bus Replacement Study Update Report, including the proposed corridor options for evaluation and the evaluation framework that will enable the development and assessment of routing alternatives. Routing alternatives, next steps and the emerging direction for adaptive re-use of Line 3 infrastructure was also presented.

Consultation documents

Round One

Online Survey

• Round One Survey Summary

Stakeholder Meetings

• Afternoon Session Meeting Summary
• Evening Session Meeting Summary
• Stakeholder Consultation Presentation

Youth Engagement

• Youth Ambassador Team Reports

Round Two

Stakeholder Meetings

• Afternoon Session Meeting Summary
Evening Session Meeting Summary
• Stakeholder Consultation Presentation
• Line 5 Surface Network Plan: Proposed Routing Changes

Line 3 Bus Replacement

• Line 3 Bus Replacement Study
Line 3 Bus Replacement Study Update Report