Contact us

Please feel free to contact us by phone, online or in-person at our Customer Service Centre.
  • Information on fares, routes, schedules and service

    • 416-393-4636 (INFO), Automated information available 24 hours daily. 
    • Operator-assisted service is available from 8 a.m. to 6 p.m. daily, except statutory holidays.
    • Telecommunications Relay Service number 1-800-855-0511, Daily, 8 a.m. to 6 p.m.; except statutory holidays.
    • Elevator Service Status Line, 416 539-5438 (LIFT). 24 hours a day, seven days a week.
  • Compliments, Complaints and Suggestions

    On-line:  Compliments, Complaints and Suggestions

    By Mail:

    Toronto Transit Commission
    1900 Yonge Street
    Toronto, Ontario  M4S 1Z2 

    Telecommunications Relay Service number: 1-800-855-0511

    • Relay service is available 24 hours a day, 7 days a week. TTC hours of operation will depend on the TTC department/section being contacted.

     Customer Service, by phone:  416-393-3030

    • Available from 7 a.m. to 10 p.m. daily, except statutory holidays.
    • Telecommunication Relay Service are open daily 7 a.m. to 10 p.m.

    Customer Service Centre Office (CSCO), in person: 

    • 1900 Yonge Street, Toronto (Above Davisville station)
      • Weekdays from 8:30 a.m. to 4:30 p.m., except statutory holidays. 

    Wheel-Trans Compliments, Complaints or Suggestions:

  • Elevator Service Status Line

    Telephone:  416-539-5438 (LIFT)

    • Available 24 hours-a-day, seven days-a-week
  • Main Switchboard 

    Telephone:  416-393-4000

     • Monday to Friday, 8:00 a.m. to 4:00 p.m

  • Claims

    Telephone:  416-393-3879

  • Lost Articles

    Visit the Lost Articles Office Monday to Friday, between 8 a.m. to 5 p.m. or on the phone at 416-393-4100 from 12 p.m. to 5 p.m. (except statutory holidays) 

    Telecommunications Relay Service number: 1-800-855-0511

  • Multilingual Services

    Telephone:  416-393-4636

    • 8 a.m. to 6 p.m. daily, except statutory holidays
    • Transit information in more than 80 languages. Press “0”, and ask the telephone operator for your language in its English name.
  • Streetcar and Bus Charters

    Telephone:  416-393-7880

    • 8:30 a.m. to 4:30 p.m., Monday to Friday


  • Wheel-Trans (Customer Service)

    Telephone:  416-393-4111

  • Wheel-Trans (Reservations)

    Telephone:  416-393-4222


Corporate information

Frequently searched phone numbers and email addresses

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