Operating Statistics - 2014

The TTC Operating Statistics publication contains all the key facts and figures about the system’s performance in an annual period and is an invaluable quick reference when talking about the TTC’s achievements in service. The Operating Statistics are compiled by the Corporate Communications Department.

3. Wheel-Trans

As a division of the TTC, Wheel-Trans is responsible for door-to-door accessible transit service for people with physical functional mobility limitations who have the most difficulty using conventional transit services. Service is provided 24 hours beyond city limits to the airport, and to established boundary transfer points in order to co-ordinate trips with other accessible door-to-door transit services within the Greater Toronto Area.

2014 2013 Increase/(Decrease)
Passenger Trips1 3,077,181 2,837,776 239,405
Average Daily Trips1 8,431 7,775 656
Kilometres Operated1 21,325,840 20,334,672 991,168
Scheduled Vehicle Service Hours1 936,764 900,217 36,547
Revenue Vehicles1 498 506 (8)
Number of Active Registrants* 34,867 31,225 3,642
Community Bus

Accessible, fixed-route bus service primarily focused on individuals who have some difficulty accessing the conventional transit system. Wheel-Trans registrants and seniors comprise the majority of customers served. However, all individuals are eligible for the service.

2014 2013 Increase/(Decrease)
Passenger Trips 49,321 57,728 (8,407)
Average Daily Trips2 189 221 (32)
Kilometres Operated 152,019 155,060 (3,041)
Scheduled Vehicle Service Hours 10,188 10,228 (40)
Revenue Vehicles 7 7 0
Number of Routes 5 5 0
  1. Includes contract vehicles (includes 284 accessible taxis and sedan taxis).
  2. Community Bus does not operate on weekends or holidays.

    * Customers who have used Wheel-Trans in the last year (as per Auditor General’s new definition).
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