TTC service adjustments

Service reliability improvement 

Effective date: Sunday, July 28, 2024

Service on the 304 King will be adjusted in all time periods overnight on weekdays and weekends, to improve service reliability. Streetcars will continue to arrive every 20 minutes.

Three additional 504B King streetcar trips will be scheduled in the early evening seven days a week to maintain a more consistent level of service between Roncesvalles Avenue and Humber Loop. 

New route 

Effective date: Sunday, July 28, 2024

The 305 Dundas will be introduced as a new overnight streetcar route operating between Dundas West Station and Broadview Station. Streetcars will arrive every 30 minutes along the same routing as the 505 Dundas.

Service on the 306 Carlton overnight streetcar route will operate to High Park Loop to accommodate 305 Dundas streetcars stopping at Dundas West Station. 

Routing change

Effective date: Sunday, July 28, 2024

Service on the 306 Carlton overnight streetcar route will change to operate to High Park Loop instead of Dundas West Station, to accommodate the new 305 Dundas route at Dundas West Station.

There will be no change to scheduled service levels resulting from this adjustment. 

Routing change and stop change

Effective date: Monday, July 29, 2024

Service will be removed from Orchard View Boulevard and Duplex Avenue as construction at the intersection of Yonge Street at Eglinton Avenue progresses. Instead, service will be adjusted to enter and exit Eglinton Station via Eglinton Avenue West, Yonge Street, and Berwick Avenue in both directions.

With this change, service will be added to stops on Eglinton Avenue West at Yonge Street (Stop IDs #9897 & 9898), Yonge St at Berwick Avenue (Stop ID #8958) and at 2190 Yonge St (Stop IDs #14950 & 15708) immediately outside of the Eglinton Station entrance, where transfers to 320 Yonge, 334 Eglinton East, and 354 Lawrence East can be facilitated.

There will be no change to scheduled service levels resulting from this adjustment. 

Routing change and stop change

Effective date: Monday, July 29, 2024

Service will be removed from Orchard View Blvd and Duplex Avenue as construction at the intersection of Yonge Street at Eglinton Ave progresses. Instead, buses will enter and exit Eglinton Station via Eglinton Avenue West, Yonge Street, and Berwick Avenue in both directions.

With this change, service will be added to stops on Yonge Street at Berwick Avenue (Stop ID #8958) and at 2190 Yonge Street (Stop IDs #14950 & 15708) immediately outside of the Eglinton Station entrance, where transfers to 320 Yonge, 334 Eglinton East, and 354 Lawrence East can be facilitated.

There will be no change to scheduled service levels resulting from this adjustment. 

Routing change and stop change

Effective date: Monday, July 29, 2024

Service will be removed from Eglinton Avenue West and Duplex Ave as construction at the intersection of Yonge Street at Eglinton Avenue progresses. Instead, service will be adjusted to enter and exit Eglinton Station via Eglinton Ave West, Yonge Street, and Berwick Avenue in both directions.

With this change, service will be added to stops on Yonge St at Berwick Avenue (Stop ID #8958) and at 2190 Yonge St (Stop IDs #14950 & 15708) immediately outside of the Eglinton Station entrance, where transfers to 320 Yonge, 332 Eglinton West, and 334 Eglinton East can be facilitated.

There will be no change to scheduled service levels resulting from this adjustment.

Extra bus service during morning, afternoon and early periods

Effective date: Monday, July 29, 2024

Additional bus trips will be added in the morning peak, afternoon peak, and early evening periods Monday to Friday to address crowding. This change will provide additional capacity on the Finch Ave W corridor, but there will be no change to scheduled service levels resulting from this adjustment. 

Trip time adjustment

Effective date: Monday, July 29, 2024

Service on the 123D (Kipling Stn-Sherway via East Mall) previously scheduled to depart Kipling Station at 6:11 a.m. will now depart at 6:12 a.m. This change will help evenly space out service between the various routes departing around the same time period. 

Stop change

Effective date: Monday, July 29, 2024

Service will be added to the stop at Strachan Avenue and Canniff Street to provide an alternate transfer location to 304 King streetcar service, and to better align with daytime service.

There will be no change to scheduled service levels resulting from this adjustment. 

Stop change

Effective date: Monday, July 29, 2024

Service will be added to stops at Islington Avenue at Dundas Street West, and Islington Avenue at Rathburn Road to make it easier for customers to transfer to routes 40 Junction-Dundas West and 48 Rathburn.

Stop change

Effective date: Monday, July 29, 2024

Service will be added to stops at Kipling Avenue at Burnhamthorpe Road, and Kipling Avenue at Rathburn Road to make it easier for customers to transfer to routes 46 Martin Grove, 48 Rathburn, and 50 Burnhamthorpe.

There will be no change to scheduled service levels resulting from this adjustment.

Approximately every six weeks, the TTC adjusts service levels based on observed ridership demand and makes adjustments where necessary. Starting Sunday, July 28, 2024, bus, streetcar and subway routes will see reliability improved and capacity will match ridership demand, or both. The TTC continues to offer service above 96 percent of pre-pandemic service, with approximately 78 percent of pre-pandemic ridership.

The TTC has already taken a number of significant steps to enhance safety, including:

• Increasing the presence of Special Constables as well as hiring additional Special Constables; Adding more Station Supervisors, Chief and Mobile Supervisors as well as Assistant Managers in subway stations to audit station security on a regular basis;
• Deploying more uniformed TTC employees throughout the system who can contact Transit Control directly to assist customers;
• Increasing Streets to Homes workers in hotspots in the system to help individuals in need find supports;
• Improving and adding cameras in all stations and on all vehicles; and
• Having Designated Waiting Areas on every subway platform, with recently upgraded and easier-to-use two-way communications systems that link directly to TTC staff.

Also, more than 50 security guards that have daily experience dealing with under housed people in crisis will also temporarily work in TTC stations and vehicles. These guards have advanced training in areas including:

• Mental Health First Aid
• Overdose prevention, recognition, and response training
• Nonviolent crisis intervention

Customers are also encouraged to use the TTC Safe App if they require assistance, which creates a direct line of communication to the TTC Transit Control Centre. The TTC Safe App is free, and is available for download on most iPhone or Android devices.

The TTC is also in the process of hiring over 130 Customer Service Agents which will be deployed to key locations in the TTC network.

For support with service changes or trip planning, connect with a TTC Customer Information Agent by phone 416-393-4636 or TTY 416-481-2523.

At times, the TTC may have to divert various routes across the city due to construction or other unplanned events. This may result in real-time information not being accurate in third-party transit apps such as Transit, Transit Now or TOR Next Bus. These apps may also stop tracking vehicles when they go off their scheduled route or when a replacement bus is added to the route. The TTC is working to resolve this with internal teams our third-party transit partners. 

Masks are voluntary for all TTC staff with the exception of Wheel-Trans Operators when transporting customers that are confirmed COVID-19 positive.