Answers to your questions about TTC and COVID-19
If the Ontario government ended the mandatory mask mandate on transit, why are masks still strongly recommended while on the TTC?
Why are masks still mandatory for operators on Wheel-Trans vehicles and other TTC employees?
Will the TTC be providing a face mask to customers?
What if I don’t have a face mask, will I still be allowed to ride the TTC?
When will TTC return to 100 per cent of service?
What is the TTC’s plan to provide faster shuttle services when there are subway disruptions and what guidelines will be followed to avoid overcrowding inside and outside the stations?
Why are there seat decals on vehicles?
What happens if someone sits on a seat with a decal?
Where can I get information and updates on the COVID-19?
Are TTC customers safe to travel on the TTC?
What is the TTC doing to help keep customers and employees safe? Especially when there may be a number of people on a vehicle at one time.
I’m not feeling well and need to go to the hospital. Should I take transit?
How does TTC coordinate with Toronto Public Health?
Is TTC coordinating with other transit agencies on safety measures?
What precautions are being taken to protect our Wheel-Trans operators who come into very close contact with customers?
Where can I go to get the latest updates on COVID-19 and recommended safety measures?
Can I book Wheel-Trans to go to the hospital or a COVID-19 testing facility?
Are Wheel-Trans operators and contracted sedan taxis drivers still accepting cash, TTC tickets or tokens?
Can I still visit the TTC’s Customer Service Centre at Davisville Station for help?
If I lose something how do I find it? Is your Lost Articles office still open?
Is the TTC Photo ID Centre open?