To support our customers in this change we will be employing a one-time targeted strategy to distribute one million non-medical masks. Half of the masks will be distributed to TTC customers in the community through a partnership with the City of Toronto Poverty Reduction Office and affiliated agencies. The other half will be distributed by TTC employees through a rotating campaign in TTC stations, in Wheel-Trans and at high traffic bus interchanges. Please note that the masks are one-time use only (disposable).
TTC branded, washable and reusable non-medical face masks are available for purchase at TTCShop.ca. All proceeds will go to United Way.
The TTC has also selected a vending company to install personal protective equipment (PPE) machines in 11 stations. The machines offer customers a convenient way to purchase items they may need or want while travelling on the system. Customers can purchase a variety of items from the vending machines including one-use and multi-use face coverings, gloves, sanitizer and wipes. Customers can pay using cash and cashless methods. By the end of November, PPE vending machines will be installed at the following stations: Queen, Union, Davisville, Finch, Vaughan Metropolitan Centre, Kennedy, St George, Bloor-Yonge, Don Mills and Kipling.
The TTC will not be enforcing the use of masks or face coverings. Customers who do not have a mask or face covering will still be permitted to board TTC vehicles. Not all medical or other conditions are visible. Customers unable to wear a mask can obtain a mask exemption card or button.
*TTC By-law No. 1, s. 3.13(a)
Read our frequently asked questions about cloth face coverings and preventing the spread of COVID-19.