Proof-of-Payment (POP)


All customers must have valid Proof-of-Payment (POP) such as a tapped PRESTO card, PRESTO Ticket, debit or credit card,paper transfer or TTC Convention Pass when travelling on the TTC. You must get your Proof-of-Payment where you pay your fare at the start of your journey.

Your POP proves you have paid your fare and it may be requested at any time by a Fare Inspector (in uniform or plain clothes), Special Constable, Operator or Customer Service Agent, when travelling on the TTC.

Where and how do I get my Proof-of-Payment?


Streetcar

PRESTO

  • Tap your PRESTO card, PRESTO Ticket, debit or credit card (including the cards loaded in your mobile wallet) on a reader at the start of your journey. It is important that you remove your card or PRESTO Ticket from your wallet to avoid multiple cards being charged when you tap.
  • Your fare will be deducted and a transfer will be applied to your card or ticket. Your transfer is valid for two hours.
  • Tap your card or PRESTO Ticket on a reader every time you transfer between vehicles or a subway station. This validates your transfer. As long as you are within two hours of your first tap you will not be charged another fare.

Cash

  • Pay your fare at the Fares and Transfers Machine. Remember to take your POP   receipt from the tray at the bottom of the machine. Validate your ticket at the ticket validator on the side of the machine.

Passes

  • Have your TTC Convention Pass ready to show upon request.

Bus

PRESTO and debit and credit card payment

  • Tap your PRESTO card, PRESTO Ticket, debit or credit card, or mobile wallet on a reader at the fare gate. It is important that you remove your card from your wallet to avoid multiple cards being charged when you tap.
  • Your fare will be deducted and a transfer will be applied to your card or ticket. Your transfer is valid for two hours.
  • Tap your card or PRESTO Ticket on a reader every time you transfer between vehicles or a subway station. This validates your transfer. As long as you are within two hours of your first tap you will not be charged another fare.

Please note: Back door boarding is not permitted on a bus unless it is operating as a shuttle or on a streetcar route.

Cash

  • Deposit your fare in the fare box beside the Operator at the front of the bus. Remember to get a paper transfer/POP from the Operator.

Passes

  • Show your TTC Convention Pass to the Operator upon boarding. Have your TTC Convention Pass ready to show upon request.

Subway

PRESTO and debit and credit card payments

  • Tap your PRESTO card, PRESTO Ticket, debit or credit card (including the cards loaded in your mobile wallet), on a reader at the fare gate. It is important that you remove your card or PRESTO Ticket from your wallet to avoid multiple cards being charged when you tap.
  • Your fare will be deducted and a transfer will be applied to your card or ticket. Your transfer is valid for two hours.
  • Tap your PRESTO card on a reader every time you transfer between vehicles or a subway station. This validates your transfer. As long as you are within two hours of your first tap you will not be charged another fare.

Cash

  • Deposit your fare in the fare box beside the Customer Service Agent.
  • Proceed to the red Transfers machine to get a paper transfer as your POP.

Passes

  • Show your TTC Convention Pass to the Customer Service Agent.
  • Have your TTC Convention Pass ready to show upon request.

Fare inspection and Proof-of-Payment

Fare Inspectors have a difficult and important job in keeping our system running. They will always announce themselves clearly. Please treat them with respect and have your Proof-of-Payment ready, just as you would if you were on a commuter train and a ticket collector came through the car.

At any point in your journey, you may be asked to show Proof-of-Payment. You may be asked:

  • In a subway station.
  • On a vehicle.
  • As you exit a vehicle.

Keep your tapped PRESTO card, PRESTO Ticket, debit or credit card (including the cards loaded in your mobile wallet) paper transfer or TTC Convention Pass handy so that you can show your proof of payment when requested. If you do not have Proof-of-Payment, you may be issued a fine with penalties of up to $425 or a criminal charge.

If you have questions about Proof-of-Payment, ask a uniformed TTC employee or call our Customer Service office at 416-393-3030.

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