Operating Statistics - 2015

The TTC Operating Statistics publication contains all the key facts and figures about the system’s performance in an annual period and is an invaluable quick reference when talking about the TTC’s achievements in service. The Operating Statistics are compiled by the Corporate Communications Department.

3. Wheel-Trans

As a division of the TTC, Wheel-Trans is responsible for door-to-door accessible transit service for people with physical functional mobility limitations who have the most difficulty using conventional transit services. Service is provided 24 hours beyond city limits to the airport, and to established boundary transfer points in order to co-ordinate trips with other accessible door-to-door transit services within the Greater Toronto Area.

	2015	2014	Increase/(Decrease)
Passenger Trips¹	3,487,526	3,077,181	410,345
Average Daily Trips¹	9,555	8,431	1,124
Kilometres Operated¹	23,950,607	21,325,840	72,754
Scheduled Vehicle Service Hours¹	1,009,518	936,764	72,754
Revenue Vehicles¹	558	498	60
Number of Active Registrants*	45,127	34,867	10,260

Community Bus

Accessible, fixed-route bus service primarily focused on individuals who have some difficulty accessing the conventional transit system. Wheel-Trans registrants and seniors comprise the majority of customers served. However, all individuals are eligible for the service.

	2015	2014	Increase/(Decrease)
Passenger Trips	47,807	49,321	(1,514)
Average Daily Trips²	183	189	(6)
Kilometres Operated	153,236	152,019	1,217
Scheduled Vehicle Service Hours	10,269	10,188	81
Revenue Vehicles	7	7	0
Number of Routes	5	5	0

Includes contract vehicles (includes 210 accessible taxis and 150 sedan taxis operating during peak hours).
Community Bus does not operate on weekends or holidays.
* Customers who have used Wheel-Trans at least once in 2015 (as per Auditor General’s new definition).

Conventional System

Easier Access