2025 Operating Statistics
3. Wheel-Trans
As a division of the TTC, Wheel-Trans is responsible for door-to-door accessible transit service for people with physical functional mobility limitations who have the most difficulty using accessible-conventional transit services. Service is provided 24 hours beyond city limits to the airport, and to established boundary transfer points in order to co-ordinate trips with other accessible door-to-door transit services within the Greater Toronto Area.
| Category | 2025 | 2024 | Increase/(Decrease) |
|---|---|---|---|
| Passenger Trips | 4,076,389 | 3,543,200 | Increase of 533,189 |
| Average Daily Trips | 11,168 | 9,707 | Increase of 1,461 |
| Kilometres Operated | 31,114,044 | 27,401,472 |
Increase of 3,712,572 |
| Scheduled Vehicle Service Hours | 1,436,712 | 1,344,411 | Increase of 92,301 |
| Revenue Vehicles | 2,436 | 1,952 | Increase of 484 |
| Number of Active Registrants | 47,121 | 42,947 | Increase of 4,174 |
Notes: Passenger Trips, Average Daily Trips, Kilometres Operated, Scheduled Vehicle Service Hours and Revenue Vehicles categories include 276 Wheel-Trans buses and contract vehicles (360 accessible taxis and 1,800 sedan taxis) operating during peak hours.
The Number of Active Registrants category refers to customers who have used the Wheel-Trans service at least once over the past 12 months.
Community Bus
Accessible, fixed-route bus service primarily focused on individuals who have some difficulty accessing the accessible-conventional transit system. Wheel-Trans registrants and seniors comprise the majority of customers served. However, all individuals are eligible for the service.
| Category | 2025 | 2024 | Increase/(Decrease) |
|---|---|---|---|
| Passenger Trips | 40,039 | 36,375 | Increase of 3,664 |
| Average Daily Trips | 153 | 139 | Increase of 14 |
| Kilometres Operated | 152,628 | 153,236 | Decrease of 608 |
| Scheduled Vehicle Service Hours | 13,734 | 13,734 | 0 |
| Revenue Vehicles | 9 | 7 | 2 |
| Number of Routes | 6 | 5 | 1 |
Community Bus does not operate on weekends or holidays.
Note: 406 Scarborough-Guildwood Community Bus route, between Scarborough Centre Station and Guildwood GO Station, was introduced on June 24, 2025.