Spring - Summer 2015
2015 People In Motion Show
Where: Queen Elizabeth Building, Exhibition Place, Toronto
When: Friday, May 29 & Saturday, May 30, 2015
Time: 10:00 a.m. to 5:00 p.m.
TTC’s CEO Andy Byford will be available on Saturday May 30 at 1:00 p.m. to meet customers.
For assistance in planning your trip using the TTC Accessible Transit Network, call TTC Customer Information at 416-393-INFO (4636) or visit TTC Schedules & Maps.
TTC will provide Accessible Shuttle Bus Service every half hour, starting at 10:00 a.m. from Bathurst Subway Station, to the People in Motion Show. The return Shuttle Bus, from the Q.E. Building back to Bathurst Station, will depart every half hour beginning at 10:30 a.m. The last Shuttle Bus will leave Bathurst Station at 4:00 p.m. and the final return trip from the Q.E. Building will depart at 5:00 p.m.
Susan Davidson, Former ACAT ChairA strong advocate for causes she believed in, Susan Davidson was Chair of the Advisory Committee on Accessible Transit of the Toronto Transit Commission and a member of the Board of Directors of Anne Johnston Health Station. She was an editorial board member of Risk Management in Canadian Health Care since its inception in 1997, and a former President of the Ontario Bar Association Health Law Executive. Susan started her career as a nurse, and later attended Osgoode Hall Law School. Susan was a leader in the health law field, recognized and sought out for her expertise in privacy, risk management, mental health and consent and capacity issues; her former health sector clients continue to talk about the excellence, clinical skill and compassion Susan brought to her role as counsel. Susan will be remembered for her positive attitude in any situation and her genuine care and concern for those around her.
Toronto’s Streetcar is Now Accessible
PAN AM/ PARA PAN AM GAMES
TTC’s Accessible Connections
Did you know?
You can book your Wheel-Trans trips to one of the TTC’s 34 accessible stations.
Boarding the Train
Give yourself enough time to board the train safely. If you board at the designated waiting area (DWA), the train guard will allow you enough time to board or exit before closing the doors.
Face directly towards the doors and ensure you have enough room to approach the train so that your front wheels don’t turn sideways. Move into the subway car, once boarded, so the doorway is clear.
Finding a Seat on the Train
All of the TTC’s subway trains have locations designated for mobility devices. Look for the international symbol of access on the outside of the train and at the designated location in the subway car. On the older trains, seats marked with the symbol can be flipped up to accommodate a mobility device. On the Toronto Rocket trains, designated seats are already flipped up!
Getting off the Train
If you are using a mobility device, you may wish to move toward the door before you arrive at your stop. Use caution when going across the gap.
The Elevator Service Status Line is 416-539-5438 (LIFT). Updates on the operating status of TTC elevators are available 24 hours a day, seven days a week. To get an update on the operating status of escalators, as well as elevators, you can also call the 24-hour TTC Information Line at 416-393-4636 (INFO) and press 5 (or TTY 416-481-2523). The line is open 24 hours a day, seven days a week. To speak to a Customer Information Representative, call between 8 a.m. and 6 p.m. daily (except statutory holidays) and press 0 at any time.
TTC Travel Training Available at an Accessible Subway Station
If you are interested in learning how to use the accessible features of a subway including boarding the train, email firstname.lastname@example.org or call Wheel-Trans Customer Service at 416-393-4111.
If you would prefer an email sent to you with a link to an electronic version of the CommunityLink, please let us know at email@example.com, send us your name, registration number and valid email address.
ACAT (Advisory Committee on Accessible Transit)
A Message from the Chair of ACAT
Book your Wheel-TransTrips Online! - New Feature
WT 101 Sessions- For Customers
- Accessible TTC Fixed Route Service
- How to book, cancel and confirm your rides using the Internet and Rideline
- Operating Policies – Service Expectations
- Priority Line & Customer Service
Space is limited. Contact Customer Service via email at firstname.lastname@example.org or phone at 416-393-4111 to reserve your seat.
Wheel-Trans Priority Line (416-393-4311)
The Priority Line should only be called for the following reasons:
- You have been no showed and require another ride.
- Your ride is running more than 30 minutes late and you want to know when it will arrive.
Unfortunately our staff will have to transfer all other calls they receive to keep this line available for priorities.