Operating Statistics - 2017

The TTC Operating Statistics publication contains all the key facts and figures about the system’s performance in an annual period and is an invaluable quick reference when talking about the TTC’s achievements in service. The Operating Statistics are compiled by the Corporate Communications Department.

3. Wheel-Trans

As a division of the TTC, Wheel-Trans is responsible for door-to-door accessible transit service for people with physical functional mobility limitations who have the most difficulty using conventional transit services. Service is provided 24 hours beyond city limits to the airport, and to established boundary transfer points in order to co-ordinate trips with other accessible door-to-door transit services within the Greater Toronto Area.

	2017	2016	Increase/(Decrease)
Passenger Trips¹	4,141,842	3,881,094	260,748
Average Daily Trips¹	11,384	10,604	780
Kilometres Operated¹	28,160,613	26,578,052	of 1,582,561
Scheduled Vehicle Service Hours¹	1,167,394	1,103,366	64,028
Revenue Vehicles¹	613	591	22
Number of Active Registrants*	42,672	41,259	1,413

Community Bus

Accessible, fixed-route bus service primarily focused on individuals who have some difficulty accessing the conventional transit system. Wheel-Trans registrants and seniors comprise the majority of customers served. However, all individuals are eligible for the service.

	2017	2016	Increase/(Decrease)
Passenger Trips	43,443	47,718	(2,089)
Average Daily Trips²	159	175	(8)
Kilometres Operated	152,019	152,628	(608)
Scheduled Vehicle Service Hours	10,188	10,228	(41)
Revenue Vehicles	7	7	0
Number of Routes	5	5	0

Includes contract vehicles (includes 210 accessible taxis and 150 sedan taxis operating during peak hours).
Community Bus does not operate on weekends or holidays.

* Customers who have used Wheel-Trans at least once in 2016 (as per Auditor General’s new definition).

Conventional System

Easier Access