Operating Statistics - 2017
15. Contact the TTC
TTC Routes, Schedules & Fares
416-393-INFO (4636) (for 24-hour recorded voice service; operator-assisted service from 8 a.m. to 6 p.m. daily, except statutory holidays).
TTY Line: 416-481-2523.
Lost & Found (Bay Subway Station):
416-393-4100 (for Monday-Friday walk-in service, 8 a.m. to 5 p.m.; phone inquiries: Monday-Friday, noon to 5 p.m., closed weekends and holidays).
TTY Line: 416-338-0358.
416-393-3030 (7 days a week, 7 a.m. to 10 p.m. Walk-in service to Customer Service Centre [above Davisville Station] Monday-Friday, 8:30 a.m. to 5 p.m., closed holidays); extended hours, 7 a.m. to 7 p.m. every Thursday, and the first and last business day of each month).
TTY Line: 416-338-0357.
Customer Service Office
Above Davisville Station, open Monday-Friday, 8:30 a.m. to 5 p.m., closed weekends and holidays; extended hours, 7 a.m. to 7 p.m. every Thursday and the first and last business day of each month).
TTC Photo ID Facility:
Sherbourne Station, in-person visits weekdays, 3 p.m. to 7 p.m., Saturdays 10 a.m. to 2 p.m., closed Sunday and holidays. Not accessible by elevators.
Elevator Service Status:
416-539-LIFT (5438) or 416-393-4636, press 5, then 2.
The TTC is continually expanding its ability to communicate critical information to its customers. Anyone can receive information about disruptions, route changes and events at our Twitter handle, @TTCnotices or like the TTC on Facebook or post a comment or suggestion on Twitter, @TTChelps, To receive Subway/RT service disruption notifications by e-mail, go to ttc.ca and register under My TTC e-Services. E-mail alerts include a route filtering feature and elevator status updates.
Trip booking: mywheel-trans.ttc.ca, 5 a.m. to 11 p.m.; RideLine 416-397-8000, 5 a.m. to 11 p.m.; Reservations 416-393-4222, same day: 5:30 a.m. to 11 p.m., advanced: 7 a.m. to 11 p.m.; TTY 416-393-4555, 7 a.m. to 11 p.m.; Priority Line 416-393-4311, 24 hours; Customer Service 416-393-4111, Monday-Friday, 8 a.m. to 4 p.m.
TTC mailing address:
1900 Yonge Street, Toronto, Ontario, Canada, M4S 1Z2