Wheel-Trans Community Feedback
The TTC is committed to making the transit system more accessible and equitable for all customers. Please join us as we conduct in-person and online community consultations to listen to your feedback on improving the Wheel-Trans service and Family of Services (FOS).
The consultations are part of the Toronto Accessibility Advisory Committee’s (TAAC) motions approved in the TTC´s February board meeting. Please click here to read the TAAC motions.
We invite all persons with disabilities who use the TTC, including Wheel-Trans, support persons and members of community-based organizations that support or advocate for people with disabilities to participate. Your feedback plays a crucial role in shaping decisions concerning accessibility at the TTC.
You can share your feedback in one of the following ways:
- Hybrid public meetings: Please join us at any of the following meetings to share your suggestions, feedback or comments with the TTC. The meetings will be held in person at the Metro Hall - Rotunda, 55 John Street, Toronto, ON M5V 3C6. The meetings will also be live-streamed.
Date: April 16, 2024
Time: 4 to 6 p.m.
Please click here to register for this session.
Date: April 18, 2024
Time: 2 to 4 p.m.
Please click here to register for this session.
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Join the April 16, 2024, meeting virtually (or in person at the Metro Hall - Rotunda, 55 John Street, Toronto, ON M5V 3C6)
Please click here to join the meeting.
Webinar number: 2331 841 2258
Webinar password: BFm3FPY69JK (23633796 from phones and video systems)
Join by phone:
+1-647-484-1598 Canada Toll (Toronto)
1-844-621-3956 Canada/United States Toll-FreeAccess code: 233 184 12258
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Join the April 18, 2024, meeting virtually (or in person at the Metro Hall - Rotunda, 55 John Street, Toronto, ON M5V 3C6)
The information presented in this meeting will be identical to that provided on April 16, 2024.
Please click here to join the meeting.
Webinar number: 2338 516 0589
Webinar password: K6TnMkPmH28 (56866576 from phones and video systems)
Join by phone:
+1-647-484-1598 Canada Toll (Toronto)
1-844-621-3956 Canada/United States Toll-FreeAccess code: 233 851 60589
- Online survey: You can also share your feedback by participating in the Wheel-Trans Service Community Feedback Survey. All responses are confidential. The survey will be open until April 30, 2024.
To participate in the survey, please visit: Wheel-Trans Community Feedback Survey.
If you want to complete the survey by telephone, please call Wheel-Trans Customer Service at 416-393-4111.
For any other questions, please contact Wheel-Trans Customer Service by email at wtcs@ttc.ca or by phone at 416-393-4111.