Enhancing Support for Vulnerable Individuals on the TTC

Learn about our partnership with LOFT Community Services and The City of Toronto to provide additional support to individuals experiencing homelessness on the TTC.

We are proud to share that we have partnered with The City of Toronto and LOFT Community Services to better support vulnerable individuals seeking shelter on the TTC. 

LOFT specializes in one-on-one assistance, referrals to healthcare providers and other social services, and peer support for community reintegration.

This partnership is expected to provide an additional 80 to 100 individuals experiencing homelessness on the TTC with access to the support they need. This support will be provided through caseworkers and healthcare professionals, including registered nurses, who will help individuals requiring complex and longer-term assistance.

In addition to the LOFT partnership, we also have measures in place to address the complex issues surrounding safety on the TTC, including:

  • 20 Streets to Homes workers to help individuals experiencing homelessness or at risk of homelessness access immediate supports like water, warm clothing and referrals to indoor space. 
  • 20 Community Safety Ambassadors bolstering the work of Streets to Homes teams in addressing the immediate needs of individuals experiencing homelessness. 
  • 50 security guards trained in mental health first aid, overdose prevention, and nonviolent intervention to assist people in crisis.
  • De-escalation training for all TTC Chief and Mobile supervisors and scheduling adjustments to ensure these specialized skills are where they are needed most.

Click here to learn more about our commitment to working with the City of Toronto to foster a safe and inclusive transit system.

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