Contact us

How to contact the Procurement and Category Management at the Toronto Transit Commission

All purchases of goods and services for the TTC are processed through the TTC’s Procurement and Category Management Department.

General inquires

For inquiries about goods and services we purchase, please send an e-mail to, and we will be pleased to answer your questions. 

Please note that this e-mail address is for procurement inquiries only and the TTC's Procurement and Category Management Department cannot ensure responses to non-procurement related issues. 

Customer Service inquiries

For general inquiries call Customer Service at 416-393-4636 or write to

Head of Customer Service Centre
Customer Service Centre
Toronto Transit Commission
1900 Yonge Street, Toronto, Ontario M4S 1Z2.

Where to Find Us

For Document Pick Up (refer to the advertisement for the "Request" on the 'Current Tenders' page for document pick-up location):

Procurement and Category Management Office
5140 Yonge Street, 9th Floor
North York, ON M2N 6L7
(Above North York Centre Subway Station)


Procurement and Category Management Office
2233 Sheppard Ave W
North York, ON M9M 2Z7
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