Family of Services

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5. Transfer points and shared stops

Accessible transfer stops are specifically chosen for every Family of Services route where a customer can transfer between their Wheel-Trans vehicle and the conventional TTC. These stops have been thoughtfully selected to ensure they are right for Wheel-Trans customers. All stops meet or exceed City of Toronto Accessibility Design Guidelines or Accessibility for Ontarians with Disabilities Act, 2005 (AODA) requirements.

Each Family of Services route has a number of transfer points. Customers can be picked up or dropped off by their Wheel-Trans connecting ride. Most of the transfer points have a shared stop pole featuring a Wheel-Trans decal with a blue No-Show Ticket Posting attached to a regular stop pole.

Some stops have their own individual Wheel-Trans pole, placed in view of the stop shelter. Customers should always look for the blue No-Show Ticket Posting when waiting for a Wheel-Trans connection.

Shared Wheel-Trans stops:

  • are accessible.
  • include a shelter and bench.
  • are paired so that customers can select the direction they would like to travel along each route. For example, Eastbound Family of Services stops are across the street from Westbound Family of Services stops.
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