Visitors to Toronto

Visitors with access to a specialized transit service in their home province/country can access the TTC Wheel-Trans Service for up to 30 days without having to apply to Wheel-Trans, provided they fulfill the following steps:

• The visitor’s home transit service needs to send the visitor’s account details and eligibility information to Wheel-Trans at least 5 days  before arriving in Toronto.
• The visitor should request access to Wheel-Trans service by contacting Wheel-Trans Customer Service at 416-393-4111 or by email at WTCS@ttc.ca, at least 48 hours before a ride is required. Same-day ride requests are not guaranteed.
• Wheel-Trans will use the received information to create a temporary account for the visitor, which will enable them to use the Wheel-Trans service for up to 30 days.

Please note that Wheel-Trans Customer Service is open from Monday to Friday, 8 a.m. to 4 p.m. It is closed on weekends.

For any questions or concerns, please contact Wheel-Trans Customer Service at 416-393-4111 or by email at WTCS@ttc.ca.

For information on how to pay your fare on Wheel-Trans vehicles, visit the Wheel‑Trans Fare Payment Policy page.