2024 Operating Statistics
3. Wheel-Trans
As a division of the TTC, Wheel-Trans is responsible for door-to-door accessible transit service for people with physical functional mobility limitations who have the most difficulty using accessible-conventional transit services. Service is provided 24 hours beyond city limits to the airport, and to established boundary transfer points in order to co-ordinate trips with other accessible door-to-door transit services within the Greater Toronto Area.
| Category | 2024 | 2023 | Increase/(Decrease) |
|---|---|---|---|
| Passenger Trips | 3,543,200 | 3,002,002 | Increase of 541,198 |
| Average Daily Trips | 9,707 | 8,225 | Increase of 1,482 |
| Kilometres Operated | 27,401,472 | 25,089,795 |
Increase of 2,311,677 |
| Scheduled Vehicle Service Hours | 1,344,411 | 1,113,153 | Increase of 231,258 |
| Revenue Vehicles | 1,952 |
1,906 | Increase of 46 |
| Number of Active Registrants | 42,947 | 39,166 | Increase of 3,781 |
Notes: Passenger Trips, Average Daily Trips, Kilometres Operated, Scheduled Vehicle Service Hours and Revenue Vehicles categories include 268 Wheel-Trans buses and contract vehicles (284 accessible taxis and 1,400 sedan taxis) operating during peak hours.
The Number of Active Registrants category refers to customers who have used the Wheel-Trans service at least once over the past 12 months.
Community Bus
Accessible, fixed-route bus service primarily focused on individuals who have some difficulty accessing the accessible-conventional transit system. Wheel-Trans registrants and seniors comprise the majority of customers served. However, all individuals are eligible for the service.
| Category | 2024 | 2023 | Increase/(Decrease) |
|---|---|---|---|
| Passenger Trips | 36,375 | 35,680 | Increase of 695 |
| Average Daily Trips | 139 | 137 | Increase of 2 |
| Kilometres Operated | 153,236 | 152,019 | Increase of 1,217 |
| Scheduled Vehicle Service Hours | 13,734 | 13,625 | Increase of 109 |
| Revenue Vehicles | 7 | 7 | 0 |
| Number of Routes | 5 | 5 | 0 |
Community Bus does not operate on weekends and holidays.