2022 Operating Statistics

The TTC Operating Statistics publication contains all the key facts and figures about the system’s performance in an annual period and is an invaluable quick reference when talking about the TTC’s achievements in service. The Operating Statistics are compiled by the Corporate Communications Department.

3. Wheel-Trans

As a division of the TTC, Wheel-Trans is responsible for door-to-door accessible transit service for people with physical functional mobility limitations who have the most difficulty using conventional transit services. Service is provided 24 hours beyond city limits to the airport, and to established boundary transfer points in order to co-ordinate trips with other accessible door-to-door transit services within the Greater Toronto Area.

Wheel-Trans Operating Statistics

Category 2022 2021 Increase/(Decrease)
Passenger Trips 2,261,952 1,533,557 Increase of 728,395
Average Daily Trips 6,197 4,202 Increase of 1,995
Kilometres Operated 20,554,183 16,267,769 Increase of 4,286,414
Scheduled Vehicle Service Hours 764,548 627,243 Increase of 137,305
Revenue Vehicles 1,684
1,170 Increase of 514
Number of Active Registrants 34,327
36,357 (Decrease of 2,030)

Notes: Passenger Trips, Average Daily Trips, Kilometres Operated, Scheduled Vehicle Service Hours and Revenue Vehicles categories include 264 Wheel-Trans buses and contract vehicles (220 accessible taxis and 1,200 sedan taxis) operating during peak hours.
The Number of Active Registrants category refers to customers who have used the Wheel-Trans service at least once over the past 12 months.

Community Bus

Accessible, fixed-route bus service primarily focused on individuals who have some difficulty accessing the conventional transit system. Wheel-Trans registrants and seniors comprise the majority of customers served. However, all individuals are eligible for the service. 

Community Bus Operating Statistics

Category 2022 2021 Increase/(Decrease)
Passenger Trips 29,711 26,492 Increase of 3,219
Average Daily Trips 114 102 Increase of 12
Kilometres Operated 158,100 158,708 (Decrease of 608)
Scheduled Vehicle Service Hours 10,595 10,636 (Decrease of 41)
Revenue Vehicles 7 7 0
Number of Routes 5 5 0

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