TTC adds onboard public Wi-Fi to two more routes

TTC customers travelling on the 34 Eglinton East and 165 Weston Rd North bus routes now have access to onboard public Wi-Fi.

The first phase of the program rollout began with the 35/935 Jane route in May 2021, followed shortly after by the 102/902 Markham Rd route in June 2021. With the two new routes, the TTC now has 181 Wi-Fi-enabled buses on the road.

"We’re always looking for opportunities to modernize our system and offer a better experience for transit riders. Providing Wi-Fi on our buses is just one of the ways we’re doing that," said TTC Chair Jaye Robinson. "I am pleased to see this project continue to move forward and include two new routes."

The initiative is part of a larger City of Toronto program, ConnectTO, aimed at prioritizing and providing Wi-Fi access to Neighbourhood Improvement Areas (NIAs). All four routes were chosen due to their popularity and location in key NIAs.

"The TTC is committed to innovation, modernization, and equal access," said TTC CEO Rick Leary. "Our customers have told us that improved connectivity is important, especially for those with long commutes, and we are proud to continue to find ways to deliver an even better transit experience."

Both new routes are part of the second phase of a pilot project that will allow the TTC to evaluate a variety of Wi-Fi service models and gather customer feedback. The learnings from this pilot will inform the development of a business case for a permanent expansion of the program across the TTC’s bus and streetcar networks.

Customers are reminded to look for decals on Wi-Fi-enabled buses to inform them that onboard access is available.

Customers may also notice Wi-Fi enabled buses on other routes during the pilot and are encouraged to connect whenever onboard Wi-Fi is available.

The TTC continues to solicit customer feedback about this project. Customers can connect with the Customer Service team by phone, on Twitter, or by completing this form https://www.ttc.ca/customer-service/complaints-compliments-suggestions/Forms/suggestions-form on the TTC's website.