Frequently asked questions
Search & applyBefore you can apply online to jobs at the TTC, you must create a candidate profile (opens in a new window).
Once you create a candidate profile, you can browse current opportunities (opens in a new window) by key word, date, job number or type.
All positions available to external applicants are advertised on the current employment opportunities listings, as well as on our Jobs Hotline - 416-393-4564. Some positions may also be advertised in newspapers and on other websites. Please continue to check our website for an up-to-date list of the opportunities being offered. We thank all applicants for their interest, but advise that only those selected for an interview will be contacted.
Committed to the principles of diversity and inclusion, the TTC encourages applications from all qualified applicants. Accommodation is available for applicants, including those with disabilities, throughout the recruitment process. Please contact Human Resources - Talent Management at 416-393-4564.
View a list of community agencies and employment service providers who can assist job seekers to become job ready.
How do I access the TTC Career Centre?
- Using your web browser go to the TTC Career Centre.
- The “Career Opportunities” home page displays. Select “Sign In” from the top-right corner of the screen.
- On the “Sign In” page, select “Create an account.”
Note: You should have a detailed resume ready to upload online. Your resume should include up-to-date information about your relevant skills and full work experience.
How do I register a candidate profile?
- Enter your account details and select “Create Account.”
- On first access, you will be asked to read and accept the Data Privacy Consent Statement. If you agree, select “Accept.”
Note: If you elect to decline you will not be able to create your profile and will not be able to apply for job postings.
- Once accepted, the “Candidate Profile” page displays. Upload your resume and cover letter.
- Once uploaded, a built-in resume scanning tool will automatically extract your resume information into relevant field categories.
- Review your uploaded information and modify or add profile details as required. Select “Save.”
How do I search for a job and create email alerts?
How do I apply for a job on TTC Career Centre?
- On the “Career Opportunities” page, click the “Select Action” drop-down aligned with the job you wish to apply for and select “Apply.”
- Your “Candidate Profile” page will display. Add and update profile details.
- Select “Next.”
- Review the application form and answer the job-specific questions.
- Select “Apply.”
- The “Job Applications Confirmation” screen displays.
How do I update my application/resume?Once submitted, no changes can be made to your resume, and you cannot change application answers. You may withdraw your application by visiting the Jobs Management tab along the top of the TTC Career Centre homepage. If you have withdrawn your application and would like to reapply, you may resubmit the original application by selecting Resubmit under the Jobs Applied Action menu. Please note, once the job posting deadline has passed you will not be able to resubmit a withdrawn application.
I’ve missed the deadline to apply for a role, what can I do?
We are unable to accept applications after the posting deadline has passed. We recommend you set up an email alert to be the first to know when the opportunity becomes available again. Get help creating email job alerts.
My application status still shows “In Progress”, when will I hear back?
Due to high volume, it may take us some time to review all applications and we appreciate your patience. At any time, you can log into your dashboard on our Careers site to get a general status update. We thank you for your interest and advise that only those applicants who will be advancing to the next stage of the recruitment process will be contacted.
"How to" tools and techniques
What is the best file format to submit my resume?You may upload/submit your cover letter and resume to the TTC Career Centre in any of the following formats: Microsoft Word (DOCX), PDF, Image and Text. We prefer PDF or Microsoft Word, so that your application profile will be correctly pre-populated into the fields.
How do I know if my application has been received?
You will see confirmation that your application has been received once you’ve submitted your application. You will also receive confirmation via email acknowledging receipt of your application.
The Job Applications tab on your TTC Career Centre account will list all job applications you have submitted to the TTC.
Can I submit my resume/application by fax/mail?
All applications must be submitted online. Accommodation is available for applicants with disabilities throughout the recruitment process. If you require accommodation, please contact Talent Management at 416-393-4570 or firstname.lastname@example.org
Transit Operator - Frequently Asked Questions
What is the required driver’s licence? What is considered a “driving record in good standing”?
The minimum requirement to apply to the Transit Operator position is a valid Ontario Class G licence in good standing.
“Good standing” refers to the number of offences/demerit points on your 3-year driver’s record (opens in a new window) (i.e. driver’s abstract). You can request your driver’s record online (opens in a new window) or in person at any Service Ontario centre. You don’t need to submit it as part of your application, but you should review the TTC’s abstract requirements to make sure you are eligible to apply.
As long as you have your Class G license, there is no specific requirement for the minimum length of time that you’ve had your driver’s licence. The training program will include testing your skills and abilities, and managing any required licence upgrades.
I don’t have an Ontario Class G licence due to MTO wait times. Does this affect my ability to apply?
A full Class G licence is required for this position.
If you do not have your full G licence, please ensure you are reviewing the MTO website for updates and schedule your G test when you are able to do so. Once you are able to obtain your full Class G licence, we encourage you to apply.
What is the required education? How can I meet this requirement?
A minimum of a Grade 12 Ontario Secondary School Diploma (or equivalent) is required. The TTC would also accept an original Community College Diploma (minimum 2 years, full time program) or a University Degree from an accredited college/university.
If you obtained an Ontario diploma (or certificate, degree, etc.), but require a copy, you can request your Ontario diploma, certificate, degree or transcript directly from the issuing school board or college/university.
If your education was completed outside of Canada, we ask that you have your education evaluated to find the Canadian equivalency. We accept evaluation from the following companies:
- World Education Services (WES) Credential Evaluation (opens in a new window)
- Comparative Education Service (CES), University of Toronto (opens in a new window)
- International Credential Assessment Service of Canada (ICAS) (opens in a new window)
If your education was previously evaluated by one of these companies, we would accept the original evaluation report, as they don’t expire.
If you need to obtain education, the TTC encourages you to go to feat.findhelp.ca (opens in a new window) to locate the closest Employment Ontario service provider/community agency in your area who can assist you with your employment and training related needs.
For more details, please review TTC’s Educational Requirements.
Are there any age requirements/restrictions?
The TTC is committed to fostering a positive workplace culture with a workforce that is representative of the communities it services. The TTC is committed to the principles of diversity and inclusion, and encourages participation from all job seekers.
TTC requires that you have:
- a full Class G licence
- Canadian grade 12 diploma (or higher, or equivalent), and
- face-to-face customer service experience.
As long as you are able to meet these qualifications, you are eligible to apply.
Under the Income Tax Act (ITA) you must start drawing on your TTC pension by the end of the year in which you turn 71, but you may elect to continue working.
I want to apply for this position, can I apply now/I’ve previously applied for this position, can I re-apply?
We are currently reviewing our workforce requirements and we hope to have the position posted on our website in 2021, for future requirements. The best way to stay informed is to create a candidate profile on our Career Centre (opens in a new window). On Your candidate profile you can set up job email alerts tailored to your specific career goals, including the Transit Operator position once it becomes available.
How should I prepare for the interview? How can I improve my application?
Make sure you have reviewed all the job requirements. Our interviews include a mix of behavioural and situational questions. Think of the key competencies of a Transit Operator and relate them to real life situations you have had in your current/previous employment.
When answering a behavioural-based question, we recommend using the STAR method (Situation, Task, Action, Result). You can connect with your local outreach partner or employment agency for assistance in preparing a resume or increasing your interviewing skills. Go to feat.findhelp.ca (opens in a new window) to locate the closest Employment Ontario Service Provider/Community Agency in your area who can assist you with your employment and training-related needs.
What training will I receive as a Transit Operator?
The TTC’s training program is similar to a College level program. There will be both written and practical driving tests along with homework. Our training department will make sure you are able to operate the TTC mode you have been placed into and prepare you for the day-to-day scenarios of the role. The majority of our new hires have never operated a bus, streetcar or subway before.
The Transit Operator role
Is the Transit Operator role a full-time job? What hours will I be working?
The Transit Operator role is a permanent full-time position. No part-time hours are provided.
The TTC operates 24 hours a day, seven days a week. Shifts include mornings, afternoons, days, nights, splits, weekends and holidays with various start times. Transit Operators select their shifts on a four to six-week rotation depending on the mode and division you are assigned. Shifts are based on seniority; you will have the opportunity to bid for your schedule.
Other job opportunities at the TTC
I want to be a Transit Operator but I’m also interested in other roles within the TTC. How long do I have to be in the Transit Operator role before I can transfer out?
As a Transit Operator you are locked into your mode for two years. After two years, you are eligible to apply for a System Seniority Transfer to change modes (e.g. from bus to streetcar, subway to bus, etc.) or to apply for any other positions posted on our website.
Can I apply now for other opportunities aside from the Transit Operator position?
We thank you for your interest! Please visit our Career Centre to view current opportunities, create your candidate profile and apply directly there for any jobs you feel meet your qualifications.
If a job you are interested is not posted at this time, you can also set up email alerts tailored to your specific career goals.