Accessibility Policies
Guiding our provision of accessible transit services
The TTC has accessibility policies in place to meet the requirements of the Accessibility for Ontarians with Disabilities Act, and to guide us in creating an accessible transit system that makes Toronto proud.
Accessible Customer Service Policy
We are committed to providing accessible service for customers with disabilities.
Statement of Organizational Commitment
Our statement of organizational commitment is included in the 2014-2018 Multi-Year Accessibility Plan.
Preventative and Emergency Maintenance
Learn more about how we maintain our outdoor public spaces and ensure that these remain accessible for all customers.
TTC Handbook for Accessible Travel
Learn how to travel safely and independently on Toronto’s transit system. Download the TTC Handbook for Accessible Travel
Support Person Assistance Card
Learn about the support person assistance card.
Stay Informed
You can plan your trip, get up-to-the-minute service information, and know when the next vehicle will arrive at your stop with our online services.
Stay Informed