In April 2020, the TTC partnered with the City of Toronto to support their Streets to Homes initiative in response to the closing of amenities due to COVID-19.  As part of this program, our Community Engagement Unit Special Constables proactively patrol the TTC system with outreach workers from the Streets to Homes program to address the specialized needs of some TTC customers.

Streets to Homes is a housing-first approach to homelessness, providing outreach services, specialized housing services, assessment and referral centers and follow-up support. Through outreach, they are able to identify clients and coordinate services and resources for these individuals. In addition, the Streets to Homes program helps to provide information regarding COVID-19, including self-assessment tools.

TTC employees in a subway station