What is a TTC Monthly Pass on PRESTO?

The TTC Monthly Pass on PRESTO provides the same unlimited travel for a month that a Metropass does. The adult, senior and youth TTC Monthly Passes on PRESTO cost the same as a Metropass. An adult pass is $146.25 and a senior/youth pass is $116.75.

If you do not already have a PRESTO card you will need to purchase a card for $6. Cards purchased online at Cards purchased online at prestocard.ca External link take 7-10 business days to arrive in the mail. Cards purchased at a Gateway Newstands within the TTC subway stations cost $20. This cost includes the $6 card fee and a balance of $14. If a Monthly Pass is loaded onto one of these cards, it is separate from the $14 balance, which can be used to pay fares on other transit agencies that use PRESTO or on the TTC when a pass isn’t loaded onto a card. This balance does not expire.

What is the difference between a TTC Monthly Pass on PRESTO and a Metropass?

The only difference between a TTC Monthly Pass on PRESTO and a Metropass is that you need to tap a PRESTO card on a card reader instead of showing it to a collector, operator or Transit Fare Inspector, or swiping it at a turnstile. Both provide unlimited travel for a month.

Do I have to purchase a TTC Monthly Pass or will my card stop charging me once I hit $146.25 or $116.75?

Yes you have to purchase an adult or senior TTC Monthly Pass on PRESTO to benefit from the unlimited travel for a month.

How do I purchase the TTC Monthly Pass on PRESTO?

Adult and senior TTC Monthly Passes on PRESTO are available online at prestocard.ca External link or from the select Shoppers Drug Mart locationsExternal link opens in new window. in Toronto. Adult TTC Monthly Passes on PRESTO are also available for sale from the PRESTO Fare Vending Machines at various subway station entrances. You can load a Monthly Pass onto your card with or without an My PRESTO account.

Can I use my TTC Monthly Pass to pay my YRT/Mi-Way fare on a TTC bus in York Region or Mississauga?

No. PRESTO card customers should not be tapping their PRESTO card on a TTC bus in York Region or Mississauga. Customers should be paying their TTC fare by cash, ticket or token plus a supplement, cash only on YRT and/or Mi-Way fare product. PRESTO card customers should only be tapping their PRESTO card on TTC buses within Toronto.

I’m a senior and want a Monthly Pass on PRESTO. What do I do?

If you are purchasing a senior/youth TTC Monthly Pass,  your PRESTO card will need to already have a senior/youth  fare type set on it.

To set a senior discount, you can visit any one of the Shoppers Drug Mart locationsExternal link opens in new window. in Toronto that sell PRESTO cards. You can also come to the TTC’s Customer Service Centre at Davisville Station, 1900 Yonge Street.

Please note: you must provide valid government photo ID at the time of purchase to prove your eligibility.

Once your concession is set, visit prestocard.ca External link or go to a PRESTO Fare Vending Machine at select subway station entrances to purchase your senior TTC Monthly Pass.

How do I sign up for Autorenew?

You can set up and manage Autorenew online through your My PRESTO Account at prestocard.ca. You only have to sign up once and your monthly pass will always be available for the first of each month. Autorenew can only be set up online using your credit card or Visa Debit. If you would like to set up your Autorenew using your bank account (pre-authorized debit), please use a paper form.

If you set up Autorenew in the first 14 days of the month, the current month’s pass will be added to your card and a monthly pass will automatically be added every month. You will be charged for the next month’s pass six days before the end of each month. After that, the next time you tap your card on a PRESTO reader as part of a regular trip your monthly pass will be added to your card.

If you set up Autorenew in the second half of the month, you will be charged for the next month’s pass six days before the end of the month. The next time you tap your card on a PRESTO reader as part of a regular trip your Autorenew contract will be added to your card.

If you want to Autorenew by mail download an Autorenew form from the Forms page, and mail it to PRESTO.

I purchase my monthly pass through the TTC’s Metropass Discount Plan (MDP); should I switch to PRESTO now that TTC Monthly Passes are available on PRESTO?

Yes MDP customers can switch to a 12 Month Pass on PRESTO any time now. You must sign a new contract with PRESTO at prestocard.ca. Learn more about the 12 Month Pass on PRESTO.

I purchase my monthly pass through the TTC’s Volume Incentive Program (VIP); should I switch to PRESTO now that the TTC Monthly Passes are available on PRESTO?

The TTC and PRESTO are reviewing options for how to continue to offer a similar program to the VIP program on PRESTO. Discussions are still ongoing and more details will be shared when they are available. VIP customers will continue to receive the VIP Metropass until the end of December 2018.

When will the TTC stop selling and accepting tickets, tokens and TTC passes?

Tickets, tokens and TTC passes will be available for purchase and use throughout 2018. The last day for Metropass use will be December 31, 2018. We will stop selling tickets and tokens in the middle of 2019 and stop accepting them at the end of 2019.

If I’m buying a PRESTO card for the first time, can I load the TTC Monthly Pass at the same time I’m ordering my PRESTO card online?

Yes. However you will need to activate your card after it arrives in the mail before you can use it.

To activate your PRESTO card you must:

  • Enter the 17 digit PRESTO number and PIN number that you chose when you purchased the card online
  • Tap your card on a card reader within 30 days to complete the activation process

Please note, it can take up to 24 hours to process the activation. During this time you won’t be able to use your card.

How far in advance can I purchase my adult or senior TTC Monthly Pass on PRESTO?

The passes will be available eight days before the end of the month and will remain for sale until five days after the start of the month.

You should buy your pass before the first day of the month. It can take a few hours from the time you purchase a pass to process your transaction. Once it’s processed, the pass will be added to your card when you tap it on a PRESTO device.

Why does it take up to 24 hours for the TTC Monthly Pass on PRESTO to be available on a customer’s PRESTO card?

TTC transaction times for online card loads made through prestocard.ca External link are ready within a few hours. To be safe, we advise our customers to give themselves extra time to ensure their cards are ready to use by the time of travel.

Will my TTC Monthly Pass on PRESTO still be available if I lose my PRESTO card?

Yes. If you have a My PRESTO Account (registered card) you can call PRESTO’s Contact Centre at 1-877-378-6123 to report your lost card. You can also do this by visiting prestocard.ca External link. Your PRESTO card will be cancelled and your TTC Monthly Pass will be transferred to your new PRESTO card. You will be required to purchase another card for $6. It may take up to 24 hours for your card and monthly pass to be cancelled and transferred to the new card.

What happens if my TTC Monthly Pass on PRESTO doesn’t work or stops working during the month?

You should contact PRESTO’s Contact Centre at 1-877-378-6123 to find out why your monthly pass is unavailable.

If you don’t have any money on your PRESTO card, you will need to load money at a Self-Serve Reload Machine, or pay your fare by cash, ticket or token until your TTC Monthly Pass is available.

Can my PRESTO card have both a Monthly Pass and a money balance on it at the same time?

Yes. You can use the non-monthly pass balance on any of the 10 other transit agencies in the GTHA and Ottawa using PRESTO.