As part of the Customer Satisfaction Survey, all respondents were asked a series of profile questions. The following graphs show the questions and results.

Frequency of TTC Usage

Bar graph of Frequency of TTC Usage X-axis includes values: Once a day or more often = 43% Several times a week = 32% Once a week = 12% Once every few  weeks = 13%

Mode of Transportation of Most Recent Trip on TTC

Bar graph of Mode of Transportation of Most Recent Trip on TTC X-axis values include: Subway = 73% Bus =58% Streetcar = 20%

Purpose of Last TTC Trip

Pie chart of Purpose of Last TTC Trip Work = 45% Personal business = 20% Grocery/shopping = 8% Pleasure/recreation = 15% School = 11%

Purchase Method

Bar graph of Purchase Method  X-axis values include: Cash = 12% Ticket/Token = 59% (Token = 41%) Monthly Pass = 26% (Adult Monthly Metropass = 26%) Other  = 2%