How satisfied were you overall with the quality of the TTC’s service on the last TTC trip you took, on a scale of 1 to 10 where 10 is extremely satisfied and 1 is extremely dissatisfied? How would you rate the service on a scale of 1 to 10 for your last trip?

Bar graph of Overall Satisfaction Ratings Red bar = Good/Excellent (7-10) Pink = Middling/No Opinion (5,6,DK) Blue = Poor (1-4) Quarter 1 2012:  = 77% (red), 16% (pink), 7% (blue)Quarter 2 2012:  = 75% (red), 16% (pink), 9% (blue) Quarter 3 2012: = 74% (red), 17% (pink), 9% (blue) Quarter 4 2012: December 2012 = 72% (red), 18% (pink), 10% (blue) Quarter 1 2013: = 75% (red), 16% (pink), 9% (blue) Quarter 2 2013: = 79% (red), 13% (pink), 8% (blue)