With Compliments Archive

Rewards & Recognition Gala 2017

2/23/17 10:00 PM

Employee of the Year Award

Selected by CEO Andy Byford

Flobell Asaba Ndesan
Duty Station Manager
Stations
> Initiated, designed, presented, implemented and promoted the new Fire Prevention Program.
> Collaborated with Stations, the Fire Prevention team, Operations, and the Service Delivery Group.
> Organized training for Service Delivery staff and Operations employees.
> Implementation of program system-wide has allowed for improved safety to customers and employees.

CEO Special Award

Selected by CEO Andy Byford

Paul Buttigieg
Budgets, Costing and Financial Reporting Director
Finance
> For recognition of his outstanding work as Director–Budgets, Costing and Financial Reporting.
> His work touched all five of the TTC’s desired behaviours.
> Displayed excellence that falls outside the Rewards & Recognition Program.

Customer Service Award

Gala Winner

Daniel Clavette
Operator
Birchmount Division
> Backpack turned in and Daniel followed procedure to look for identification and notify CIS.
> $50,000 cash found in backpack left by a customer who had lost his mother and was making funeral arrangements.
> Successfully reunited the backpack with its owner, demonstrating honesty and integrity.
> Overall, a respectful, polite, customer service oriented employee.

Spring 2016 Finalists

Baker

Lynda Baker
Operator
Birchmount Division (currently with Stations)

Tony Maglio
Revenue Equipment Attendant
Revenue Operations

Fall 2016 Finalists
Daniel Clavette
Operator
Birchmount Division

Heather Sanford
Operator
Arrow Road Division

This award recognizes TTC employees who consistently demonstrate an exceptional commitment to the TTC’s goal of delivering excellent customer service. These individuals display that they clearly understand the diverse customer groups that the TTC serves, and how to most effectively meet their needs. Adjudication Committee: Deputy CEO/Chief Customer Officer Chris Upfold, Chief People Officer Gemma Piemontese and Corporate Communications Executive Director Brad Ross.

Innovation & Creativity Award

Gala Winner

Leonard Pearce
Operator
Danforth Division
> Took the initiative to develop a website for Operators to review crew and run guide information from a home computer or mobile device.
> Project expanded to include multiple divisions commission-wide.
> New program has permitted Operators and Supervisors to check crew guides electronically, saving time by preventing the need to receive information in person.

Fall 2016 Finalists

Mario Duarte and Oscar Souto
General Maintenance Carpenters
Plant Maintenance

Leonard Pearce
Operator
Danforth Division

Dave Porter
Daily Operations Manager
Bus Transportation

This award recognizes TTC employees who have demonstrated an innovative and creative mindset and as a result have brought forward ideas that improve the TTC’s internal systems and processes, operations, team culture and/or delivery of customer service. Adjudication Committee: Chief Capital Officer Susan Reed Tanaka, Acting Chief Operating Officer Mike Palmer and Corporate Communications Executive Director Brad Ross.

Safety Award

Gala Winner

Flobell Asaba Ndesan
Duty Station Manager
Stations
> Initiated, designed, presented, implemented and promoted the new Fire Prevention Program.
> Collaborated with Stations, the Fire Prevention team, Operations and the Service Delivery Group.
> Organized training for Service Delivery staff and Operations employees.
> Implementation of program system-wide has allowed for improved safety to customers and employees.

Spring 2016 Finalists

Petrut Dumitriu, Senior Construction Inspector
Plant Maintenance

Ronald Landrigan, Assistant Swing Foreperson
Plant Maintenance

Raffaele Savoia, Bricklayer
Plant Maintenance

Fall 2016 Finalists
Flobell Asaba Ndesan, Duty Station Manager
Stations

Matt McDonell, Operator
Arrow Road Division

This award recognizes employees who consistently exemplify an extraordinary commitment to the TTC’s goal of delivering a safe, public transit service to its customers, while maintaining a safe work environment for its employees. Adjudication Committee: Chief Safety Officer John O’Grady, Chief Capital Officer Susan Reed Tanaka and Acting Chief Operating Officer Mike Palmer.

Leadership Award

Gala Winner

Hossein Mohammadian
Track QA Engineer
Subway Infrastructure
> Developed computer-based programs and DMS systems, which have created strong communications and flow of information amongst key TTC stakeholders.
> These new systems have resulted in increased passenger safety and reduced track-related delay time.
> Demonstrates significant organizational commitment and inspires others to excel.

Spring 2016 Finalists
Hossein Mohammadian, Track QA Engineer
Subway Infrastructure

Josie Panetta, Senior Instructor
Human Resources

Fall 2016 Finalists

Ian Ferguson, Supervisor – Signalling & Communications ATC
ATC Project Capital

Francesco Sisto, Track Mechanic
Streetcar

This award recognizes employees who model and exhibit outstanding leadership qualities and behaviours. Adjudication Committee: Chief Financial and Administration Officer Vince Rodo, Chief People Officer Gemma Piemontese and Chief of Staff Joan Taylor.

Teamwork Award

Gala Winning Team

The Leslie Barns Project

Frank Campbell, Construction Site Manager
Construction
Bryan Chung, Senior Project Engineer
Construction
Scott Fraser, Senior Project Engineer
Construction
Charles Lee, Construction Site Manager
Construction
Anthony Leonetti, Deputy Construction Manager
Construction
Adrienne Long, Senior Project Engineer
Construction
Micheal Ruel, Senior Project Engineer
Scarborough Subway Extension
Warren San, Senior Project Engineer
Construction
Paris Savides, Project Manager
Construction
Connie Wan, Project Administrative Secretary
Construction
Pat Williams, Project Administrative Secretary
Construction
Akram Yoannis, Senior Project Manager
Construction
George Yousef, Contract Administration Manager
Construction–M&P
> The Project Management team worked cohesively and co-operatively with the Operations and Service Delivery Groups to open Leslie Barns on Nov. 22, 2015.
> Ensured communications were kept open through regular meetings with all parties involved to resolve challenges on the extremely complex construction project.
> Relentless effort, dedication, and workarounds ensured the goal was reached on time.
> The Leslie Barns was the Fall 2016 Finalist Team.

Spring 2016 Finalist Team

The One-Call Team
Alicia Coke, Maintenance Engineering Clerk
Subway Infrastructure
John Galejs, Chief Surveyor
Engineering
Jenny Matharu, Development Co-ordinator
Property, Planning & Development
Andrew Park, Assistant Designer–Electrical
Streetcar
Kris Prashad, Senior Inspector–Electrical
Subway Infrastructure
Ian Pryde, Senior Inspector
Plant Maintenance
Michael Stevenson, Project Manager
Property, Planning & Development
Helen Sun, Senior Engineer–Structural Maintenance
Subway Infrastructure
Delroy Taylor, Communications Supervisor
Plant Maintenance
Dominic Tiano, Technical Review Manager
Engineering

This award recognizes groups or teams of employees who demonstrate the key elements of successful project work that advances departmental goals or the TTC mission. Teamwork may take place within groups, across groups, or within a department or section. Adjudication Committee: Chief Service Officer Rick Leary, Chief of Staff Joan Taylor and Corporate Communications Executive Director Brad Ross.

Safe Workers With Over 35 Years

Recognizes hourly employees from the Operations Group for cumulative years of service without an occupational lost-time injury. Presented by Acting Chief Operating Officer Mike Palmer

Robert Banks
Electrical Bench Fitter
Rail Cars & Shops

Steno Coz
Vehicle Repairperson
Bus Maintenance & Shops

Frank Decola
Vehicle Repairperson
Rail Cars & Shops

David Exon
Vehicle Repairperson
Rail Cars & Shops

Victor Galbraith
Rail Vehicle Analyzer
Rail Cars & Shops

Mario Giovannucci
Carhouse Operator
Rail Cars & Shops

Brian Haw
Plumber
Plant Maintenance

David Hawkins
Air Bench Fitter
Rail Cars & Shops

Amirali Jamal
Carhouse Clerk
Rail Cars & Shops

Rainer Knabenschuh
Subway Vehicle Technician
Rail Cars & Shops

Vincent Lam
Leadhand Radio Technician
Plant Maintenance

Joseph Mangion
Rail Vehicle Analyzer
Bus Maintenance & Shops

John McLelland
Fire Prevention Inspector
Plant Maintenance

Henry Munroe
Electrical Bench Fitter
Bus Maintenance & Shops

Lorenzo Pacione
Plumber
Plant Maintenance

Scott Paterson
Vehicle Repairperson
Rail Cars & Shops

Wayne Pickles
Vehicle HVAC Repairperson
Rail Cars & Shops

Latchman Ramnarine
Axle Fitter
Rail Cars & Shops

David Reeves
Vehicle Repairperson
Streetcar

James Robinson
Leadhand Coach Technician
Bus Maintenance & Shops

Gus Scourby
Signal Technician
Subway Infrastructure

Ian Sherman
Maintenance Mechanic Millwright
Plant Maintenance

Marcello Simeone
Coach Technician
Bus Maintenance & Shops

Anthony Simeron
Coach Technician
Bus Maintenance & Shops

Lawrence Simonse
Radio Technician
Plant Maintenance

Thomas Swaby
Serviceperson–Point Duty
Bus Maintenance & Shops

Gino Tomaselli
Revenue Equipment Mechanic
Revenue Operations

Leonardo Triolo
Vehicle Repairperson
Rail Cars & Shops

Anthony Valentini
Janitor Equipment
Bus Maintenance & Shops

Daniel Vien
CIS Technician
Plant Maintenance

Safe Operators With Over 35 Years

Recognizes the Operators of Bus, Wheel-Trans, Streetcar, and Subway vehicles for cumulative years of service, without an at-fault collision. Presented by Chief Service Officer Rick Leary.

Robert Henderson
Operator
Malvern Division

William Hill
Operator
Queensway Division

Dennis Richardson
Operator
Mount Dennis Division

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TTC Corporate Plan 2018-2022

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In Memoriam

Bain, Brodie, Ciarallo, Clem, Dufty, Durham, Florio, Gabay, Groves, McKee, McKinnon, Nelson, Pellicori, Soundy, White.

Sending commendations

TTC employees are commended daily by customers – by phone, mail/e-mail, online on in person. All commendations that are received from customers should be forwarded to the Customer Service Section in the Customer Service Centre. This will generate a Customer Service Report (CSR), which is redirected to the employee’s work location to confirm his or her name and to obtain permission to publish it in The Coupler. The work location must forward a copy of the CSR to The Coupler in order to have an individual recognized in Commendations Corner. An employee being commended by another employee should be notified in writing, with a copy to The Coupler and to the employee’s work location or manager, to obtain permission to publish it in The Coupler. These commendations can be forwarded via internal mail to The Coupler Office in the McBrien Building, or by e-mail to mike.detoma@ttc.ca.

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