With Compliments Archive

Operations & Safety Group Award of Excellence (Q4)

4th Quarter Award of Excellence 12/1/12 8:39 AM

4th Quarter Winners

CEO Andy Byford, COO Dave Dixon, Chief Financial and Administration Officer Vincent Rodo, Chief Customer Officer Chris Upfold, Deputy COO Jim Teeple and CUPE Local 2 President Gaetano Franco congratulated the following Award of Excellence winners for the fourth quarter of 2012:

Gaetano Finiello – Arrow Road Division
Jeanne Minnie – Lakeshore Division
Yvonne Desilets – Eglinton Division
Domenic Simonetti – Mount Dennis Division
Bill Perivolaris – Transit Enforcement Unit
Kenneth Parsons – Wilson-Subway Division
Ewa Kozlowska – Queensway Division
Brian Watts – Russell Division
Nick Vitale – Birchmount Garage
Bradley Gillard – Queensway Garage
Joseph Perry – Roncesvalles Carhouse
Donald Hazell – Harvey Shop
Filippo Cassata – Duncan Shop
Frank Romeo – Mount Dennis Division
Steve Kirou – Arrow Road Division
Frank Defina – Collectors/Station Managers
John Medeiros – Roncesvalles Division
David Strawbridge – Mount Dennis Division
Lian Wang – Wilson-Bus Division
George Ttofas – Greenwood Shop
Anil Prasad – Wilson-Bus Division
Blair Swenor – Electrical
Terrance Bridgemohan – Station Services
Brian Robinson – Roncesvalles Division
Alfonso Jardine – Danforth Division
Mark Sale – Birchmount Division
Lisa Crawford – Revenue Operations
Robert Patterson – Revenue Operations
Demosthenis Galanis – Transit Control
Carlo Battiston – Collectors/Station Managers
Wayne Davidson – Roncesvalles Division
Dominic Mammone – Wilson Garage


The Operations Branch Award of Excellence is presented four times a year to employees who demonstrate motivation, a high level of performance, shown initiative or have made a special contribution towards the promotion of a positive work environment. Each award winner is congratulated by the Chief Executive Officer and senior officials from TTC management and the three unions.

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Sending commendations

TTC employees are commended daily by customers – by phone, mail/e-mail, online on in person. All commendations that are received from customers should be forwarded to the Customer Service Section in the Customer Service Centre. This will generate a Customer Service Report (CSR), which is redirected to the employee’s work location to confirm his or her name and to obtain permission to publish it in The Coupler. The work location must forward a copy of the CSR to The Coupler in order to have an individual recognized in Commendations Corner. An employee being commended by another employee should be notified in writing, with a copy to The Coupler and to the employee’s work location or manager, to obtain permission to publish it in The Coupler. These commendations can be forwarded via internal mail to The Coupler Office in the McBrien Building, or by e-mail to mike.detoma@ttc.ca.

With Compliments