With Compliments Archive

Operations & Service Delivery Award of Excellence (Q2)

2014 Q2 Award of Excellence Winners. 7/1/14 6:00 AM

2nd Quarter Winners

CEO Andy Byford, COO Gary Shortt, CSO Rick Leary, CPO Gemma Piemontese and Local 113 Executive Board Member – Equipment A Automotive (Garage) Phil Horgan congratulated the following Award of Excellence winners for the second quarter of 2014:

Gabriel Martins – Signals
Hainsly Campbell – Signals
Lia Wilder – Wilson-Bus Division
Jerry Albanese – Transit Control
Peter McParland – Lakeshore Division
Adam Kirby – Harvey Shop
Francesco Sisto – Streetcar Way
Milica Micevski – Collectors
Pratima Anandjit – Wilson-Bus Division
Kevin Hamilton – Roncesvalles Division
Stephen Barreca – Russell Division
William Ho – Structure Maintenance
Barry Stratton – Danforth Division
James Salt – Wilson-Subway Division
Mike Trotter – Birchmount Garage
Giuseppe Rella – Wilson Garage
Byron Dawson – Roncesvalles Division
James Walker – Eglinton Division
Denise Stogianou – Eglinton Division
Jack Tabar – Subway Mechanics
Enrico Deang – Station Janitors
Karl Doyle – RSEM
Rawle Wood – Lakeshore Division
William Wilson – Birchmount Division
Oleh Metelsky – Arrow Road Division
Roland Beaudet – Malvern Division
Mark Wilcox – Queensway Garage
Alan Ward – Wheel-Trans Reservation/Dispatch
Andrew Nicolak – Birchmount Division
Paul Balen – Facilities
Ronald Weaver – Birchmount Division
Andrew Sokolovas – Queensway Division
Adolphus Williams – Mount Dennis Division
Brent Brumwell – Malvern Division
Bradley Fremeau – Arrow Road Division
John Carberry – Greenwood Shop
Rainer Knabenschuh – Davisville Carhouse
Bruce Brownhill – Danforth Division
Abdulahi Abdi – Mount Dennis Division

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The Operations and Service Delivery Groups Award of Excellence is presented four times a year to employees who demonstrate motivation, a high level of performance, shown initiative or have made a special contribution towards the promotion of a positive work environment. Each award winner is congratulated by the Chief Executive Officer and senior officials from TTC management and the unions.

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Sending commendations

TTC employees are commended daily by customers – by phone, mail/e-mail, online on in person. All commendations that are received from customers should be forwarded to the Customer Service Section in the Customer Service Centre. This will generate a Customer Service Report (CSR), which is redirected to the employee’s work location to confirm his or her name and to obtain permission to publish it in The Coupler. The work location must forward a copy of the CSR to The Coupler in order to have an individual recognized in Commendations Corner. An employee being commended by another employee should be notified in writing, with a copy to The Coupler and to the employee’s work location or manager, to obtain permission to publish it in The Coupler. These commendations can be forwarded via internal mail to The Coupler Office in the McBrien Building, or by e-mail to mike.detoma@ttc.ca.

With Compliments