Commendations Corner - May-July 2018

Arrow Road: Abner Agarwarkar, Olumide Ayodele, Nikolai Bissessar, Michael Brancatella, Agata Chelminska, James Brandenburg, Gaetano Buda, Audrel Clarke, Jason Cush, Eon Do, Chris England, Terrance Fillion Robinet, Rachel Fisher, Shaun Francis, Christian Gendron, Kevin Higgins, David Hoy, Nick Karpouzis, Markus Keskinen, Richard Lee, Dexter Luces, Keith Marshall, Jorge Mendes, Mellissa Morgan, Khushmeet Nayyar: “Amazing driver! He picked me up a little before my stop so I didn’t have to walk. As a disabled person it’s little things like this that make my life brighter and easier. Please tell him thank you.” … Anujkumar Patel, Hemant Prasad, Azam Qureshi, Frank Ragone, Jerome Roberts, Marcello Rossi, Mary Touma, Solomon Shiferaw, Nunzio Signore, George Turczyn, Paul Vavaroutsos, Alamo Wocker, Omar Warsame, Ruijun Yuan

Birchmount: Vannesa Adona, Imtiaz Ahmad, Faizan Ali, Peter Anagnostaras, Mike Annicchiarico, Jessica Azevedo, Calen Baldey, Norwin Barrett, Jean Paul Beltran, Henrick Blaauw-Hernandez, Ryan Bodmore, Ken Boodram, Mark Brumble, Troy Buchanan, Gordon Cai: “I am a teacher on a field trip and one of my students went ahead and caught a bus on his own. Our driver called ahead to see if he was in the other bus and they held the bus for us until we caught up. Both myself and the student were extremely grateful to have him with us safely.” … Jonathan Carvalho, Mithilan Chandrasegaram, Clinton David, Maninder Dhaliwal, Peter Diagoupis, Samantha Druce, Lee Esmonde, Marcus Fernandes, Ahmed Fayed, Victoria Fletcher, John Foster, O’Neil Gabbidon, Brandon Golding, Jennifer Graham, Alexander Grecu, Mary Haggart, Dale Hawtin, Devon Henry, Neil Hermes, John Humphries, Dale Jackson, David Jardine, Sherman Pereira, Lionell Lim, Justin McAdam, Valerie McKenzie Davis, Nicole McLeish, Filip Milosevic, Charles Morrow, Christos Nikoletopoulos, Donald Oake, Abimbola Olaniyan, Susan Paul, Tina Pilgrim, Milad Pourkarim, Daniel Ragan, Viren Raturi, Steve Reynolds, Dave Richard, Adam Ruddell, Sugunthan Shanmugathasan, Cameron Shepherd, Gregory Taggart, Ripu Thakur, Keino Thomas, Michael Triggs, Michael Voycey, Kimberly Walcott, Stephen Welch

Customer Communications: Zee Zaid

Customer Service Centre: Sylvana Caballero, Vijanti Damji, Matthew Di Taranto, Barbara Gallegos, Robin Houthuys, Ronald Sly, Samatha Tisi

Danforth: Michael McDonald

Duncan Shop: Frank Cosentino

Eglinton: Tanvir Ahmed, Samantha Ariss, Christina Atkinson, Chris Baker, Andrew Balgobin, Armando Barjamaj, Michael Bellomo, Adrian Benjamin, Nelson Carl, Irfa David, Mike Easthope, Laslo Eter, Rosario Figliano: “Best driver in the fleet! Always nice and helpful. Quick and smooth rides while still picking up everyone so they don’t have to try and beat a light to catch the bus. Knows his route like the back of his hand. All round great driver.” ... Chuck Garcia, Sara Grundie, Jimmy Hakim, Leda Halle, Marlon Levy, Matthew Lewis, Jordi McLauchlin, Chris Misketis, Adebayo Olaniyan, Suhel Patel, David Schram, Michael Scott, Ira Smith, Michelle Stephenson, Jeffery Toulouse, Khanthai Tran, Curate Williams, Norman Wilson, Steven Wrigley

Leslie: Wayne Campbell, Natasha Le Cointe, Sheldon Morant

Malvern: Ronald Anderson, Lucia Anton Tucci, Denroy Azevedo, Bernard Balian, Geoffrey Ben, Sushil Bhardwaj, Mark Blencowe, Jainarine Besai, Jonathan Boysen, Michelle Burke, Gregory Camacho, Michelle Bujdos, Tom Chong, John Colangelo, Derek Collins, Eric Cook, James Cook, Joseph Duke, Paul D’Andrade, Drew Erickson Pratt, Paul Fryer, Shogher Garabedian, Charmaine Garel, Kevin Germaine, Roger Gray, Sandy Guido, Zouhair Henainou, Kimberley Higgins, Prakash Hirjee, Tammy Howard, Gregory Hui, Jack Huntington, Chad Hutchings, Jenard Igwe, Catalin Iordan: “The Operator was greeting each passenger with a smile as they entered into the bus. It’s really a happy moment to see a smiley person start your day.” … James Johnston, Christopher Jones, David Judson, Robert Kenny, Franco Lacuata, Hing Lee, Philip Leung, Allan Lewis, Shengkang Liao, Jeff Long, Sugrim Madramottoo, Fathiabdo Mahmmed, Amit Maste, William McGaughey, Daniel McGrath, Ellington McLeggon, Filip Milosevic, Arturo Miranda, Allan Murray, Lana Neil, Shane O’Neill Hibbert, John Oostdyk, Brian Patterson, Timothy Pettitt, Lucya Pirapakaran, Tamim Qayoumi, Denis Rajroop, Jennifer Reardon, Kema Roberts, Agata Sieron, David So, Corinna Senis, Josephine Slark, Kanagarajah Thiagarajan, Linda Steele, Alex Thomas, Jolette Thomas, Linda Thompson, Muhammad Usman, Pandurankan Visuvanathan, Rocco Vivona, Stephen Walker, Sean Weathers, Giselle Whalley, Andrew Wong, Matthew Wong

Mount Dennis: Jeffrey Almedia, William Appolloni, Eric Aranilla, Oscar Arriaza, Basil Ashman, Jay Baihal, Ashkan Babak, Steve Barker, Boss Bendle, Jaskaran Braich, Bruno Bertucci, Ches Bilka, Shirley Bishop, David Boodram, Kevin Borges, Branko Bozin, Colin Campbell, Lloyd Charlton, Daniel Cho, Lisa Correira, Kevin Cosgrove, Robert Culling, Joao Da Costa, Mark Dougan, George Doukas, Lyndon D’Silva, David Elrick, Jeremy Eldridge, Brian Fell, Damian Fernandes, Alessandro Florindi, Kenroy Ford, Randy Gajadhar, Matthew George, Tony Gennuso, Liliana Ghassemi, Brian Griffith, Bryan Halladay, Terrence Henry, Errol Hoilett, Ira Irving, Jasmine Kakuk, Mandeep Kang, Ricardo Maldonado, Ronel Marshall, James McKinnon, Jonathan Mott: “The guy was still being loud and the bus driver called him to the front of the bus and asked what was going on, listened to the guy give his side and in a matter-of-fact way told him he couldn’t yell on the bus like that and to please sit down quietly so we could continue on. He did a really good job of confronting the situation without assuming who was right or wrong.” … Michel Nunes, David Orellana, Jeff Pinchuk, Ryan Rajmoolie, Stephanie Ramos, Tetyana Ratushnyy, Shawn Riviere, Nelson Rodrigues, Danny Rosa, Nadia Roubos, Joravar Sandhar, Sandeep Sandhu, Ameet Seeraj, Todd Skinner, Denroy Stewart, Hanefia Tanim, Daniel Teal, Christopher Thompson, Alexandre Vasconcelos, Dana Wing

Plant Maintenance: Marichelle Castaneda, Marnelli Daquigan, Robert Gauthier, Vilma Macusi-Ulit, Sonia Pascua, Peter Peng, Fatima Pires

Queensway: Angelo Ascenzi, Vida Baska, Kathleen Bannerman, Tony Chan, Daniel Clancy, Maninder Deol, David Foster, Patricia Gale, John Gill, Roberto Giraldi, Tomo Grce, Gurmeet Grewal, Ayanna Hazle, Kysha James, Marlon James, John Jones, Asifhusain Kazi, John Kressner, Steven Lachapelle, Angela La Penna, Dave Lema, Paul Linton, Basem Majid, George Manakis, Rodrigo Maure, Michael McDermott, Carlo Naccarato, Richard Osinski, Zoran Ovuka, Henrique Pacheco, James Paiva, Giuseppe Pittarelli, Isidoro Pizzo, Randy Ramsukh, Matthew Reid, Tara Reid, Michael Ricchio, Richard Roglic, Mark Rozynski, Peter Silva, Baljit Singh, Jennifer Singh, Ken Tang, Jay Thornberry, Robert Tippett, Kimberley Thompson, Naoum Tsolakis: “My son regained possession of his clarinet. Many thanks to the bus driver of bus 8430! Please say thank you.”… Henry Zwolinski

Roncesvalles: David Freitas

Russell: Younane Abdulbaki, Malik Ataul, Michael Bajolek: “The machine on the front car ate my token and I just wanted to thank the driver for taking the time to help me out. He was very kind and courteous. Great customer experience!”… Christopher Bourgeau, Brandon Brouillard, Crystal Carter, David Charles, Garfield Connell, Blaine Davey, Ismail Daya, Anthony Fongaro, Trevor Glassco, Christopher Glenny, Carlo Iannantuono, Chris Lewis, Jonathan Lewis, Terry Mannella, Sajid Maqbool, Geoffrey McCaul, Matthew Mcleod, Len McMurray, Shane Moore, Lenroy Munro, Kimberly Poynter, Peter Reinhardt, Curt Richards, Kerian Ross Martino, Mitchell Soares, Amit Soogrim, Stanley Windsor

Stations: James Brohm, Paul Dunston, Amber Winn: “I had extreme vertigo and had to lie on the floor at Dundas Station while waiting for an ambulance. Amber was considerate and helpful and took off her TTC vest to put it under my elbow, which was hurting from the hard ground.”

Strategy/Service Planning: Kimberley Reynolds

Transit Enforcement: Arbydas Blauzdziunas, Angelo Corvese, Joe Costa, Angela Johnston, Gagandeep Liddar, Tyler Murphy, Bill Perivolaris, Eric Smith

Wheel-Trans: Chris Angelidis, Karima Bel Marrakchi, Loucas Coemtzis, Nickesha Clarke, Kayla Downey, Cristina Fornasier, Justin Gagne, Andrea Giustini, George Heropoulos, Kali Johnson, John Lombardi, Diana Mendonca: “Diana was immensely helpful in making sure the ride scheduled would work for the customer. She is caring, showed kindness and went above the call of duty to book the perfect ride.” … Jessica Pack, Matt Ruscica, Chris Scott, Nigel Skerritt, Abraham Stepanian

Wilson-Bus: Janice Bushay, Giselle Carasco, Nigel Clarke, Giuseppe Cristiani, Attila Fodor, David Gellatly, Jason Gibbens, Domenic Gouveia, Peter Gullo, Chloe Henderson, Fedele Isabella, Delores James: “Great driver and super friendly! A ray of sunshine!” … Janelle Jones, Sharanjit Kumar, Donovan Letts, Colin Montaque, Ron McFadden, Dragos Mihailescu, Vince Modica, Harmandeep Muker, Kalaiganan Muthulingam, Katelyn  Neville, Shawn O’Neill, Joe Parente, Anil Prasad, Mark Ramsay, Mohammad Saad, Muhammad Saleem, Jessica Stewart, Joseph Sandham, Negede Tessema, David Walterhouse, Kerry Willis, Claudius Wright

Wilson-Subway: Joe Maiato, Crystal Robbescheuten, Cornelius Trotman, Rowan Wedderburn

 

TEOs commended by PM

Special Constables Bill Perivolaris and Angela Johnston were thanked by Prime Minister Justin Trudeau for their actions and bravery during the Yonge Street van attack last April. The pair was among the many first responders on scene near North York Centre who assisted paramedics and police, and provided first aid to the injured.

Mount Dennis Operator commended.

Mount Dennis Operator Askham Babak was recently seen administering first aid to a rider who had fallen and injured his knee. The customer was somewhat disoriented so Babak called Transit Control and stayed with the gentleman at High Park Station until a Supervisor arrived on the scene.

Latest News

 New Corporate Plan cover

TTC Corporate Plan 2018-2022

Advancing to the next level.

Corporate Notice

COVID-19 update: positive test at Eglinton Division.

In Memoriam

Evans, Legere.

Sending commendations

TTC employees are commended daily by customers – by phone, mail/e-mail, online on in person. All commendations that are received from customers should be forwarded to the Customer Service Section in the Customer Service Centre. This will generate a Customer Service Report (CSR), which is redirected to the employee’s work location to confirm his or her name and to obtain permission to publish it in The Coupler. The work location must forward a copy of the CSR to The Coupler in order to have an individual recognized in Commendations Corner. An employee being commended by another employee should be notified in writing, with a copy to The Coupler and to the employee’s work location or manager, to obtain permission to publish it in The Coupler. These commendations can be forwarded via internal mail to The Coupler Office in the McBrien Building, or by e-mail to mike.detoma@ttc.ca.

With Compliments