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Wendy Reuter

Wendy Reuter 4 October, 2020

Head of Research and Analytics
Strategy and Customer Experience Group

The TTC is pleased to announce the appointment of Wendy L. Reuter, BA, MBA as Head of Research and Analytics effective on August 31, 2020.

Leading a new department, Wendy will be creating capacity by bringing together operating KPIs, asset management metrics, customer experience research, benchmarking industry standards and applying data science best practices.

Wendy is a strategic development executive with national experience building thought leadership, research and analytics capacities and delivering project execution.

Wendy joins the TTC from the Canadian Urban Transit Association (CUTA) where she was most recently Vice-President, having started at CUTA as Director of Research and Technical Services. Wendy has also been a director of metrics and analytics at a major Canadian bank, and worked in planning, management and analytics at a transit and transportation company in Canada and in the U.S. for nearly two decades.

Wendy has delivered strong analytics initiatives through new platforms, alignment, metrics and stakeholder engagement, and is a knowledge leader who understands the passenger transportation industry.

Wendy graduated from the University of Toronto with a degree in Economics, and has an MBA from Western University.

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