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Andrew Dixon

Andrew Dixon 8 June, 2021

Head of Special Constable Service
Strategy and Customer Experience Group

The TTC is pleased to announce the appointment of Andrew Dixon to the position of Head – Special Constable Service. The appointment was effective April 25, 2021.

Andrew started his career with the TTC in 2002 as a Streetcar Operator. Since then, he has held several supervisory and managerial positions including: Manager – Rail Transportation – Operations Training Centre; Head – Transit Control (Acting) and Head – Operations Training Centre. Most recently, Andrew has been serving as Acting Head – Special Constable Service Department since July 2020.

In addition to his experience in these different roles, Andrew is also a member of the Emergency Operations Centre (EOC), as well as the Conference of Minority Transportation Officials (COMTO) Toronto and Region, advocating for employment diversity and inclusion.

As Head – Special Constable Service, Andrew is tasked with creating a culture change through: organizational changes; creating a mentoring program to guide, motivate and inspire; reviewing, modernizing and standardizing training, policies, procedures and programs; streamlining processes; updating technology that will provide public transparency and demonstrate accountability; and engaging our community with a focus on providing a service that is founded in respect and dignity.

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