Short Turns

Wendy Reuter

Wendy Reuter 4 October, 2020

Head of Research and Analytics
Strategy and Customer Experience Group

The TTC is pleased to announce the appointment of Wendy L. Reuter, BA, MBA as Head of Research and Analytics effective on August 31, 2020.

Leading a new department, Wendy will be creating capacity by bringing together operating KPIs, asset management metrics, customer experience research, benchmarking industry standards and applying data science best practices.

Wendy is a strategic development executive with national experience building thought leadership, research and analytics capacities and delivering project execution.

Wendy joins the TTC from the Canadian Urban Transit Association (CUTA) where she was most recently Vice-President, having started at CUTA as Director of Research and Technical Services. Wendy has also been a director of metrics and analytics at a major Canadian bank, and worked in planning, management and analytics at a transit and transportation company in Canada and in the U.S. for nearly two decades.

Wendy has delivered strong analytics initiatives through new platforms, alignment, metrics and stakeholder engagement, and is a knowledge leader who understands the passenger transportation industry.

Wendy graduated from the University of Toronto with a degree in Economics, and has an MBA from Western University.

Latest News

 New Corporate Plan cover

TTC Corporate Plan 2018-2022

Advancing to the next level.

Corporate Notice

COVID-19 update: positive tests at Arrow Road, Wilson-Subway and ATC.

Reminder from Pension Fund Society

Office remains closed during pandemic.

In Memoriam

Carreau, Edmunds, Finbow, Fyfe, Freeman, Genesis, Houghton, Miller, Sammereira, Samson.

The Coupler wants to keep you connected

The Coupler invites all employees and pensioners to sign up for TTC news and headlines via our mailbox at Simply send us an e-mail request from your personal e-mail address and include your full name, badge number or pensioner number and work location or home address. Note: personal information is for verification purposes only. Please call Senior Communications Advisor/Editor Mike DeToma at 416-393-3793, or e-mail, for more information.

Short Turns