Office of the Chief Executive

Appointment of Chief People Officer: Mary Madigan-Lee

I am pleased to announce that Mary Madigan-Lee will be the new Chief People Officer (CPO) for the TTC. We began an executive search in the fall to fill the CPO position. When I met Mary during the interview process, I was impressed with the breadth of her experience and I knew she would be a real asset in modernizing the People Group at the TTC. Mary will be starting at the TTC on March 8, 2021.

Mary is a Human Resources Executive with extensive experience working in both unionized and non-unionized environments. Most recently, Mary was the Vice President, Chief Human Resources Officer and Corporate Services with the Greater Toronto Airport Authority. Prior to that, she held a similar role with Unity Health Toronto where she led the integration of a network of hospitals with over 11,000 employees.

Along with these roles, Mary has held a number of other senior positions in the private sector, including Vice-President of Human Resources for Loblaw Companies Limited and several Assistant Vice-President roles with Manulife Financial, both in Canada and the United States.

She is a Certified Human Resources Executive and Certified Human Resources Leader. Mary holds a Bachelor of Arts in Sociology from York University. She is currently a Board Member for the Human Resources Professionals Association and a member of the HR Committee of the Board for Pickering College.

The CPO is responsible for all aspects of the TTC’s People Group management and planning functions as well as being accountable for providing high-quality strategic and operational direction with respect to the services provided by the various departments within the group. The departments include: Human Resources, Operations Training Centre, Employee Services and Systems, Policy Development and Investigative Services.

Reporting to the Human Resources Department is: Occupational Health and Employee Wellbeing, Employee Development, Business Transformation Office, Employee Relations and HR Strategy and Client Services.

I would like to take this opportunity to thank Megan MacRae who has been the Acting Chief People Officer since September. Megan has been a big support to me over the past few months and has been instrumental in ensuring continuity at the TTC.

Please join me in welcoming Mary to the TTC.

Chief People Officer Mary Madigan-Lee

Chief People Officer, Mary Madigan-Lee

Richard J. Leary
Chief Executive Officer
March 4, 2021

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Office of the Chief Executive

Appointment of Chief Diversity & Culture Officer: Keisha Campbell

As you are all aware, diversity and inclusion are key priorities for me as CEO of the TTC. In September, we announced the creation of a new executive role at the TTC: Chief Diversity & Culture Officer. We also announced the realignment of several groups to create a Diversity and Culture Group in order to better support the TTC’s commitment to addressing systemic issues within the organization.

We began an executive search in the fall to fill the inaugural Chief Diversity & Culture Officer role. I am pleased to announce that Keisha Campbell will be the TTC’s first Chief Diversity & Culture Officer. She is joining the TTC from TD Bank where she held the position of Head of Diversity and Inclusion, with Canadian Personal Banking. There Keisha lead, developed, implemented and influenced a Diversity and Inclusion Strategy for 26,000 employees across seven regions in Canada, with 25 million customers in multiple communities.

What impressed me most about Keisha is her ability to build consensus and act as a trusted advisor with the ability to influence and drive diversity and inclusion strategies, objectives and governance. She holds a Bachelor of Arts in Economics from Western University, as well as educational qualifications in other areas, such as Industrial and Labour Relations as well as Business and Financial Planning. She is currently a Board Member-at-Large for the Canadian Mental Health Association. Keisha’s start date is April 1, 2021.

The Chief Diversity & Culture Officer role will strategically align the critical functions of Human Rights and Investigations, Diversity, Fare Inspection and Special Constable Complaints as well as Talent Management. The new Group will retain end-to-end accountability and will develop, lead, review, implement and manage all policy, programs and practices addressing Anti-Black Racism, Diversity and Inclusion, as well as Recruitment and Outreach.

I also want to take this opportunity to thank Gemma Piemontese who had stepped into the Interim Chief Diversity & Culture Officer role in September. She has been instrumental in getting the new department up and running over the past few months.

Please join me in welcoming Keisha.

Chief Diversity and Culture Officer Keisha Campbell

Chief of Diversity and Culture, Keisha Campbell

Richard J. Leary
Chief Executive Officer
March 2, 2021

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