Editorial Archive

TTC Employee Charter

TTC Employee Charter 10/28/14 11:30 AM

Office of the Chief Executive

Introducing the TTC Employee Charter

As the TTC continues its modernization and transformation journey, I am proud to share with you the guiding principles of the TTC’s first-ever Employee Charter.

It is through the efforts, dedication and professionalism of TTC staff that we will deliver on our vision of A transit system that makes Toronto proud. To achieve that, we must create a working environment that is supportive, fair and in which good people feel engaged and able to achieve their full potential.

The charter shares the expectations each of us have for the other. It is a charter that values the organization’s most important asset: its employees.

Once we have the results of the Employee Engagement Survey, the Employee Charter will then include commitments in addressing areas in which we need to improve.

Andy Byford
Chief Executive Officer
October 2014


As an employee you can expect …

> A culture of honesty, transparency and integrity
> Recognition of excellent performance
> An environment that encourages teamwork
> An opportunity for continuous learning
> A healthy and safe work environment
> To be treated with respect and dignity
> To work in an environment free from harassment
> Progressive performance reviews
> To share concerns without fear of reprisal

In return, we can count on you to …

> Value teamwork
> Take pride in a job well done
> Value customers and co-workers equally
> Apply your skills in an effort that maximizes customer satisfaction
> Govern your actions with honesty and integrity
> Work in a safe manner
> Wear your uniform with pride
> Proudly represent the TTC

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The Coupler invites all employees and pensioners to sign up for TTC news and headlines via our mailbox at coupler@ttc.ca. Simply send us an e-mail request from your personal e-mail address and include your full name, badge number or pensioner number and work location or home address. Note: personal information is for verification purposes only. Please call Senior Communications Advisor/Editor Mike DeToma at 416-393-3793, or e-mail mike.detoma@ttc.ca, for more information.