Editorial Archive

Message from the Chief Safety Officer

5/22/20 6:00 PM

Cloth masks and face coverings

Starting on May 19, 2020, the Province of Ontario began Stage One of its Framework for Reopening our Province, which saw a number of businesses and workplaces reopening. As a result, the TTC is expecting an increase in customers using the system. We are monitoring service levels and crowding closely, and we continue to take steps to ensure that we provide a safe environment for our employees and customers. The attached Safety Notice provides information on the use of cloth masks and face coverings for customers and TTC employees.

Instructions for use of face coverings

As of May 20, we began encouraging our customers to wear a cloth mask or face covering when travelling on the TTC. While it is not mandatory, it is a directive that is strongly encouraged by the federal, provincial and municipal governments. As employees, we also have a large role to play in demonstrating the actions we’re encouraging our customers to follow. Starting immediately, I strongly encourage you to wear a cloth mask or face covering when you are using the TTC to get to and from work, and while you are at work when physical distancing can’t be maintained.

Thank you for your continued support in helping to stop the spread of COVID-19. If you have any questions, please speak with your Manager.

Betty Hasserjian
Chief Safety Officer (acting)
Safety and Environment
May 22, 2020

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