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City working with TTC to provide COVID-19 vaccine registration information to 26,000 Wheel-Trans customers

3/27/21 6:00 PM

On March 24, Mayor John Tory announced that the City of Toronto is working with Wheel-Trans to ensure its customers – many of whom are seniors – have all the information they need to register for a COVID-19 vaccination appointment at a City-run mass immunization clinic.

To help the City reach as many people as possible, Wheel-Trans will provide rides to City-run mass vaccination sites for existing Wheel-Trans customers and for those who qualify for Wheel-Trans service. Wheel-Trans will be contacting its 26,000 existing customers via email, as well as through other channels, including newsletters, phone messages, and messages on its website and booking sites for those interested in booking a vaccine appointment.

“I want to thank TTC CEO Rick Leary for taking action and working with us to reach out to residents,” said Mayor John Tory. “It's another example of our Team Toronto approach where everyone across the organization is working to help.”

The TTC and Wheel-Trans are dedicated to getting its customers, and those who qualify for Wheel-Trans service, to and from their vaccine appointment safely. Those using Wheel-Trans will be provided with a solo ride to and from their appointment.

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