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Message from the Deputy CEO

Commission seal 5/16/19 6:00 PM

Organization updates: Operations, Service Delivery and more

As you know, Chief Service Officer Collie Greenwood recently retired after more than 30 years of service. Following Collie’s retirement, we have decided to make structural changes that will streamline and integrate Operations and Service Delivery (all are effective immediately):
> Streetcar and Bus Transportation will now report to Jim Ross, Chief Operating Officer.
> Sean Fuller, Head of LRT, will report directly to me.
> Wheel-Trans and the Transit Enforcement Unit will temporarily report to Orest Kobylansky. Orest was recently appointed as Executive Director – Operations and will assist me through this transition, as well as working to deliver key priority initiatives and projects.

These realignments are part of a series of organizational changes currently underway. You will be hearing about further changes taking place in Corporate Communications, Customer Communications and Chief of Staff groups in the coming days.

In addition to the changes mentioned above, we will soon be posting the following positions in order to fill them permanently (all of these positions currently have people acting in them):
> Chief of Vehicles
> Head of Subway Transportation
> Head of Transit Control
> Head of Wheel-Trans

Thank you for continuing to provide excellent service during this period of transition. Along with CEO Rick Leary, I am committed to sharing updates on all organization changes as soon as we have more to share.

Kirsten Watson
Deputy Chief Executive Officer – Operations
May 16, 2019

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