Editorial Archive

Nothing trumps safety on the TTC

3/24/17 6:00 AM

At its meeting earlier this week (March 22), TTC Board Members received an update on the TTC Safe Service Action Plan that we implemented two years ago, to improve safety on our surface network.

With Toronto’s streets becoming ever busier, the operating environment for our streetcar, bus and Wheel-Trans Operators has become increasingly challenging and it was with that in mind – and in response to a series of collisions – that I asked my Service Delivery team, under Chief Service Officer Rick Leary, to implement a suite of safety improvements.

The TTC operates hundreds of millions of kilometres every year, and, thanks to the professionalism of our Operators, it has an excellent safety record. That said, we must never be complacent and we should always look for improvement. As part of the safety plan, the TTC introduced a slew of changes that affected everything from workplace culture to recruitment, training and route scheduling.

The results have been extremely promising with reductions in the number of collisions, and the number and severity of injuries that ensued.

We are not stopping there. Our focus on employee and customer safety will continue to be our No. 1 priority on the subway, as well as the surface network, and most certainly behind the scenes as we maintain and renew the system.

New technology, such as state-of-the-art signals, provides further safety improvements, as does increasing the presence of our Special Constables on buses to provide reassurance and to keep customers and employees safe.

We are proud of our safety record and we are committed to work tirelessly to make it better yet.

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