Editorial Archive

PRESTO reliability up, new fare gates coming to all stations

8/11/17 6:00 AM

The rollout of PRESTO across the TTC continues to make good progress.

Working with Metrolinx, we have driven up the reliability of PRESTO equipment to the point that on-vehicle card readers are now achieving in excess of 99 per cent reliability. The performance of our fare gates has also improved and we continue to install software updates to enhance their reliability.

Metrolinx will soon supply us with improved second generation Self-Serve Reload Machines. These machines will make it easier for customers to add money to their card or check their balance. Those will soon be joined by a further machine that customers can use to purchase a PRESTO card.

In addition, Metropass users who purchase their adult or senior pass from one of our collector booths or Pass Vending Machines can switch to a monthly pass on PRESTO. Passes are available at prestocard.ca. Our Monthly Discount Plan customers should wait to switch to PRESTO. An MDP equivalent will be available on PRESTO early next year. The number of available Shoppers Drug Marts that sell PRESTO cards will also be expanded in the near future.

The TTC, meanwhile, will shortly begin replacing old turnstiles with modern fare gates at the 26 stations that were originally equipped with PRESTO readers. During construction, there will inevitably need to be some rerouting of customers within stations, but we will have plenty of signage and additional staff to guide you.

Watch this space for a station-by-station summary of changes as we head into the last few phases of full PRESTO rollout, and in the meantime thanks for your patience and understanding.

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