Editorial Archive

Safety is first priority at TTC

6/3/16 6:00 AM

The recent incident (May 27) of train operating with a set of doors open on Line 2 was very serious and made for concerning headlines, but this rare occurrence should not ‎diminish customer confidence in safety at the TTC.

We put a huge amount of focus on keeping you safe and secure. As such, the TTC is one of the safest mass transit systems in the world.

Our approach is risk-based, meaning that we use data, past experience and predictive analysis to anticipate risk and eliminate, or mitigate it, before it occurs.

This thinking informs the way we design and maintain vehicles and facilities, the way we recruit, train and maintain staff competence, and in the comprehensive way we investigate incidents when they do occur, so as to understand root cause and prevent recurrence.

Every night, vehicles are inspected, subway track patrolled and systems checked to ensure everything is ready for a safe, reliable start to service. Every four weeks, I chair a safety meeting to assure myself we are leaving no stone unturned in finding ways to make things safer still.

Each day, customers take 1.8 million trips on the TTC. My guarantee to you is that your safety – and that of our employees – will continue to be our first priority.

Line 2 on Wednesday morning (June 1)

Customers experienced a prolonged service outage Wednesday morning between Pape and St George Stations due to a fire investigation in the tunnel near Yonge Station.

A cable caught fire, which caused subway service in that area to close for about three hours. The TTC is now investigating the cause of the fire. There were no injuries. Thank you to our partners at Toronto Fire, Toronto Police and Metrolinx for their assistance and, you, our customers, for your patience.

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