Editorial Archive

Massive TTC service improvements start this Sunday

9/4/15 6:00 AM

This Sunday will see the start of the largest expansion of TTC service since 2008.

One year ago, my team drew up a list of service improvements that we believed could – and should – be implemented as soon as funding became available. These improvements would not only reverse the service cuts that were forced upon the TTC in 2011 and 2012, we argued, but would also add new service and directly tackle issues of concern to customers, such as overcrowding and frequency.

The TTC was relieved and grateful that Toronto City Council invested an unprecedented $95 million in service to the TTC’s 2015 Budget earlier this year. This was the culmination of an ongoing effort to restore and increase funding to address a huge growth in ridership over the past 11 years.

So starting on Sept. 6, service on an additional 30 bus routes will be increased to all-day, every-day frequency. This brings our grand total to 121 routes that will make the TTC a more available, predictable and consistent travel option for an even greater number of Torontonians. And there’s more to be delivered before year’s end.

Service has also been added to accommodate increased off-peak demand, as well as service increases to a number of streetcar and bus routes, resulting in 10-minute-or-better service, all-day, everyday. Thirty-nine of the TTC’s subway, streetcar and bus routes will now have frequent service at all times. Further improvements include adding more vehicles in the off-peak periods, resulting in shorter wait times, less crowding and a better chance getting a seat.

Finally, in the largest expansion of TTC overnight service since the 1980s, additional Blue Night routes are being added or improved upon. This will bring the total number of overnight routes to 31, ensuring that 99 per cent of all Toronto residents now live within a 15-minute walk of overnight bus or streetcar service.

Later this fall and into the new year, additional service improvements will be added, including new express bus routes.

All of these changes complement our ongoing push to drive up every aspect of service quality, including timetable improvements on the subway, greater than ever attention to getting the basics right, and a concerted attempt to create a customer-led culture that makes you proud of your TTC.

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