Editorial Archive

TTC service improvements continue apace this month

9/18/15 6:00 AM

Last week, I described the improvements made to the Blue Night Network to accommodate ever-growing numbers of customers that rely on our surface network of buses and streetcars in the hours when the subway is closed for maintenance.

In parallel, the TTC is taking a number of steps to increase daytime, evening and weekend service levels and quality as we head towards a year-end ridership figure of 545 million rides, the highest in TTC history.

Over the next three months, additional service will be introduced on eight more streetcar and bus routes to provide 10-minutes-or-better service, all day and every day. This will mean 39 TTC routes will have high-frequency service at all times.

Coupled with further improvements that are designed to reduce crowding and to boost service in the increasingly busy off-peak period, these changes represent the biggest expansion to TTC service in decades.

A lot of preparation and planning goes into adding service. My team has been busy recruiting and training additional Operators and Mechanics, creating new schedules and finalizing public information so that riders know what to expect. At the same time, we are maintaining our focus on existing routes, taking targeted action to reduce vehicle bunching and short-turning and putting more Supervisors on the street to actively manage problems as they arise.

By the end of this year, the TTC will have introduced all-door boarding on all 11 streetcar routes for customers holding proof of payment. Coupled with the rollout of the PRESTO smart card across the streetcar network – again by year-end – this will significantly reduce the time vehicles spend servicing stops, thereby delivering a faster, more reliable service.

These investments in your TTC by our Board and City Council have been critical in keeping Toronto moving.

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