Editorial Archive

PRESTO will transform your TTC

6/26/15 6:00 AM

Rollout of our new PRESTO smart card is gathering pace.

Twenty-five subway stations are now equipped with PRESTO readers, with Queen Station coming before the Pan Am Games get underway on July 10, thereby meeting one of our 2015 Customer Charter promises.

Once the Games are finished, we will resume work to complete the remaining stations. In parallel, design work is well advanced in preparation to fit readers on our streetcar fleet by the end of this year, and on buses by the end of 2016, thereby completing the rollout of PRESTO a year earlier than originally planned.

There are many advantages to this new way of paying your fare. Once PRESTO is fully implemented, we will progressively phase out tickets, tokens and paper transfers, meaning that passage through our subway stations will be much easier with no need to funnel past a Collector’s booth (that staff member will be able to serve you better inside the station). On buses and streetcars, card readers will be at every door. On streetcars, this will make boarding and the time spent at stops that much faster, as the streetcar network will become 100 per cent proof-of-payment.

And by registering your PRESTO card, if you lose it or it’s stolen, the balance on your card is protected once the card is cancelled.

We are often asked how PRESTO will work for customers who are entitled to discounted fares, such as students and seniors. Your PRESTO card will be encrypted with the type of fare to which you are entitled, meaning that it will only be debited with the appropriate fare. PRESTO will also spell the end of the existing Metropass. Details around unlimited travel options for one price, cash fares and other fare issues, and how to obtain a PRESTO card, will all be addressed later this year – well before full implementation.

A lot is happening behind the scenes to improve and modernize the TTC. Migration to PRESTO will be one of the most transformative changes yet.

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And here’s to a Happy Pride Parade for all! The TTC, once again, is a proud participant in this year’s Pride Parade. Look for our specially-wrapped Ride with Pride bus on Sunday and every day on the 6 Bay route.

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