Editorial Archive

A $95 million investment in your TTC

1/23/15 6:00 AM

This week, Mayor John Tory and TTC Chair Josh Colle announced a $95-million investment to significantly expand and enhance TTC service, reduce wait times ‎and crowding and reverse the service cuts that were imposed on the TTC in 2011. The Mayor also announced that fares for children 12 and under will be eliminated starting March 1.

This announcement has its roots in the report that TTC staff presented to its Board last August where we highlighted nine opportunities to improve service – things that could and should be done in the short term – provided funding could be secured. ‎I am delighted that this additional money will allow us to implement nearly all of these initiatives.

While the need for a fare increase to partly fund these improvements is never an easy sell, customers will soon see and feel the benefit of the additional service that we will now be able to provide.

In addition to allowing us to expand service, this investment will enable us to add more resources to focus on infrastructure and service reliability‎, to purchase additional vehicles and to tackle long-standing areas of customer dissatisfaction, including extended wait times, crowding and vehicle bunching and gapping.

The Mayor and Chair would not have supported our case if they did not believe we were making progress. We were able to demonstrate that we have come a long way in the last three years in our journey to modernize the TTC, and to transform our culture to be welcoming and customer-led.

There is still more to do. We need to complete the Toronto-York Spadina Subway Extension, introduce PRESTO as the new, easy way to pay your fare, continue the re-signalling of Line 1, open Leslie Barns carhouse and roll out our new streetcar fleet. This summer, we will welcome hundreds of thousands of visitors into our city and onto our network for the 2015 Pan Am and Parapan Am Games. And we will continue to transform customer satisfaction through a highly motivated, well-led workforce that wants to do a good job.

This week’s announcement showed the Mayor’s confidence in the TTC and his recognition of the importance of public transit. Having fought a long case for TTC funding against competing priorities, we must now prove ourselves deserving of that extra investment as we continue our journey to give you the service that you deserve and to provide a transit system that makes Toronto proud.

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