Editorial Archive

A busy week as TTC continues to make change for the better

2/27/15 6:00 AM

The TTC often makes the news. Two stories dominated this week.

Firstly, after much discussion and negotiations, which included me and my counterpart at Bombardier, we have now received a revised delivery schedule from Bombardier for our new streetcars.

We have three state-of-the-art streetcars ‎in operation on the 510 Spadina route today, with a fourth about to enter service. This compares to a much higher number that should have been received by now, but production difficulties with Bombardier have caused significant delays.

The new schedule commits to a total of approximately 30 cars in service by the end of 2015, enough to complete the conversion of the 510 Spadina route, plus the 509 Harbourfront and the 511 Bathurst routes. This will require Bombardier to double production time to five from 10 days per vehicle.

I have made it clear that, while we want as many new cars as soon as possible, quality is not to be compromised. The new vehicles already in service have proven to be very reliable, thanks in no small measure to detailed pre-acceptance checks by our own TTC Engineers. We want the roll-out of the outstanding 200 vehicles to arrive at a faster rate and with the requisite quality in place.

The new streetcars are accessible, air conditioned and offer greater capacity. They are critical to improving transit service today and in the future. You, our customers, deserve no less.

The other major TTC story this week concerned the Auditor General’s report into the use of fuel cards and management of the TTC’s non-revenue fleet of vehicles – cars, trucks and vans. While the audit’s findings make for scathing headlines, the recommendations were all accepted by the TTC and, in fact, many of those recommendations are well underway. The audit, in fact, is complementary to the top-to-bottom review of processes that make up part of our Five-Year Corporate Plan to modernize every aspect of the TTC.

I have always said we need time to instill fresh thinking and better management here. Changing processes and an ingrained culture does not happen overnight. I can assure you that positive change in how we manage your TTC efficiently and effectively is happening, and is a priority for me, the CEO.

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