Editorial Archive

Work continues apace to improve your TTC service

9/5/14 6:00 AM

The successful launch of our new streetcar on the 510 Spadina route last weekend (Aug. 31) is just one element of our plan to modernize the TTC and to transform the quality and reliability of the service that you receive.

Departments across the TTC are a hive of activity as we continue work on some 100 initiatives that will deliver on our vision of a transit system that makes Toronto proud. In addition to delivery and roll-out of 204 new streetcars and a new maintenance facility, work is progressing on the four other “mega-projects” as I call them.

In November, we will begin the roll-out of Presto, the new smartcard system that will ultimately replace tokens, tickets, transfers and passes. Starting with the new streetcars and our busiest subway stations in the late fall, we will progressively equip all TTC vehicles and stations with card readers over the next three years.

Work is progressing apace on the construction of our subway extension to York University and into York Region, albeit against a very tight construction timescale. Meanwhile, we continue to use selective weekend closures on Line 1 (Yonge-University-Spadina) as we replace 60-year-old signals and track. And the all-out push to transform our culture to one that makes you feel valued is well underway.

There are many other smaller, but equally important things to do. With one year to go, we have a team working with the Pan/Parapan Am Games organizers, the City, and other agencies to deliver a Games to remember in 2015.

As well, dedicated bus, streetcar and subway reliability teams have been established to identify and deliver ways to make your service more reliable. This includes a focus on surface transit to tackle the long-standing issue of vehicle bunching and gapping.

Next month, we will make revisions to the subway timetable to increase the number of trains that run at peak times. This, and other improvements to overall punctuality and service reliability, has been made possible by bringing in new, expert personnel to take a fresh look at our schedules and to import best practice from other transit systems.

It will take a while longer, but we are determined to deliver on our vision and to improve every aspect of your TTC service.

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