Editorial Archive

Just four weeks until new, modern TTC streetcars begin service

8/1/14 6:00 AM

This week starts the one-month countdown to the introduction into service of our new, state-of-the-art, low-floor streetcar.

The deployment of new streetcars on the 510 Spadina line will mark a major milestone ‎in our journey to modernize the TTC, delivering new standards of comfort, accessibility and ride quality for customers.

Introducing a new fleet of vehicles takes years of planning and we are now dealing with the final details to make sure that everything goes right on launch day.

Our engineers are conducting final tests to ensure that the vehicles, overhead wires and on-board equipment are all ready to go. Operators and vehicle maintainers are being trained on the characteristics of the new units. And our communications team is preparing a comprehensive information program so that you, our customers, know what to expect.

We have worked with our Advisory Committee on Accessible Transit (ACAT) to finalize the many accessibility features on the new cars and to draw up operating procedures for our staff so they may offer excellent customer service from day one.

The new streetcars will enter service with onboard single ride and ticket validator machines. Later this fall, we will start fitting the new streetcars with Presto smartcard readers, part of the roll-out of the new fare payment method you will eventually see in every TTC vehicle and subway station, making tokens, tickets and paper transfers part of TTC history.

Staring on Aug. 31, the entire 510 Spadina route will convert to a Proof of Payment (POP) system‎, meaning that customers will be able to board and disembark at any door, on any streetcar on that route. As the new streetcars start service on new routes – phased in through to 2019 – those routes will also become POP routes. Customer service staff and fare inspectors will be deployed to help you get used to this new arrangement, and to ensure that everyone has a valid proof of payment for their journey.

With new buses, subway trains and streetcars – and a new smartcard on the way – TTC modernization is in full swing.

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