Contact Us

Customer service

Send us your feedback

Information on fares, routes, schedules and service

416-393-4636 (INFO)
1-866-642-9882

Main switchboard

416-393-4000

Complaints, compliments and suggestions

By phone: 416-393-3030 (Daily, 7 a.m. - 10 p.m.; except statutory holidays)
By Mail: Toronto Transit Commission, 1900 Yonge Street, Toronto, Ontario, M4S 1Z2 
In person: Customer Centre, 1900 Yonge Street (Weekdays, 8:30 a.m. - 5 p.m.; except statutory holidays)

Public complaints relating to the conduct of Transit Enforcement Officers only, may be made by contacting the TTC Transit Enforcement and Security Services’ Unit Complaints Coordinator at 416-393-3111.

Employment services

jobs@ttc.ca

Filming in the TTC

416-393-3764

Legal

416-393-3844

Claims

416-393-3879

Lobbying; lobbyist registry information

www.toronto.ca/lobbying
(Weekdays, 8:30 a.m. - 5 p.m.; except statutory holidays)

Lost articles

416-393-4100

Materials & Procurement

sellingtottc@ttc.ca
(Weekdays, 8:30 a.m. - 5 p.m.; except statutory holidays)

Metropass Discount Plan office

Telephone: 416-397-8827
Fax: 416-338-0210
mdp@ttc.ca
(Weekdays, 8:30 a.m. - 5 p.m.; except statutory holidays)

Multilingual services

416-393-4636

Media

media@ttc.ca
416-981-1900

Transit Enforcement Unit

Telephone: 416-393-3172
Transit Enforcement Unit Complaints Coordinator: 416-393-3111

Streetcar and bus charters

416-393-7880
charters@ttc.ca

TTY Hearing Impaired Service - Fares, routes and schedules

416-481-2523
(Daily, 8 a.m. - 6 p.m.; except statutory holidays)

TTY Hearing Impaired Service - Complaints, compliments and suggestions

416-481-0357
(Daily, 7 a.m. - 10 p.m.; except statutory holidays)

Wheel-Trans (Customer Service)

416-393-4111

Wheel-Trans (Reservations)

416-393-4222