Be scent aware. Please avoid the use of strong scents when travelling. Strong scents can have adverse health effects on customers.

Wheel-Trans operator and passenger in subway stationCommunity BusCustomer exits a TTC bus

What’s new at Wheel-Trans

Community Bus Schedule Changes

TTC’s Community Bus is a fully accessible and convenient travel option for Wheel-Trans customers who would like to travel within their neighbourhood. The bus stops at the front doors of local groceries, shopping and community centres, health care facilities, and seniors’ residences and can be flagged down at any point along the route. Community Bus operates in five neighbourhoods across Toronto.

  • From January 7, 2018 all Community Bus routes will operate on new schedules.
  • Community Bus schedules are posted at: www.ttc.ca/communitybus.

Let’s help plan your Family of Services Trip

With TTC’s Family of Services, Wheel-Trans customers have access to more independent and flexible travel options. Customers can book Wheel-Trans trips that connect to accessible subway stations and select bus stops across the city. Whether you are a customer who has been approved for Wheel-Trans service with conditional eligibility or if you are a Wheel-Trans customer who likes to take conventional transit (bus, Community Bus, subway, streetcar) Wheel-Trans staff can plan your entire journey.  Learn more about Family of Services.

Family of Services Pilot now includes connections to bus stops

Wheel-Trans customers can now book trips to select conventional bus stops across the city as part of the Family of Services Pilot.  The thoughtfully selected stops are along five designated routes:  29 Dufferin, 85 Sheppard East, 84 Sheppard West, 95 York Mills and 97 Yonge. Connecting Wheel-Trans customers to bus stops is an important milestone along the TTC’s journey to provide Wheel-Trans customers with more independent and flexible travel options. Learn more.

Use of video on Wheel-Trans

All Wheel-Trans buses are equipped with cameras and video recording systems. The information and images collected by these systems may be used as part of the eligibility re-assessment process. This information is communicated to the public by:

  • Decals on Wheel-Trans vehicles
  • Personal information and privacy statement in the Wheel-Trans Application Form, Appeal Form, Customer Welcome Package and ttc.ca