A Wheel-Trans operator assisting a customer.

Wheel-Trans provides door-to-door accessible transit service for persons with disabilities using accessible buses, contracted accessible taxi minivans and sedan taxis. There are more than 30,000 registered customers who use our service and we provide over 3 million door-to-door trips each year in the City of Toronto.

Registered users are eligible for Wheel-Trans based on their level of physical functional mobility in the home, within the area immediately surrounding the home, and in the community at large, as well as permanency of disability. Eligibility is not based on particular disabilities, general health or income.

Service is provided anywhere within the City of Toronto for a regular TTC fare. Wheel-Trans is a public transportation service and you will be sharing your trip with other customers.

Use of video on Wheel-Trans

All Wheel-Trans buses are equipped with cameras and video recording systems. The information and images collected by these systems may be used as part of the eligibility re-assessment process. This information is communicated to the public by:

  • Decals on Wheel-Trans vehicles
  • Statement of intent on assessment questionnaire, the “Welcome to Wheel-Trans Booklet” and ttc.ca