Booking Your Trip
Scheduling Your Ride
Wheel-Trans Trip Booking is available on the internet at Wheel-Trans Online Trip Booking
, by using an automated touch-tone service, the RideLine at 416-397-8000 or by talking to a Reservationist at 416-393-4222.
Wheel-Trans Service
You can schedule Occasional or Regular trips.
Automated Callout Service
Once your trip has been booked, Wheel-Trans will call you with the specific information about your trip.
Internet Trip Booking
Wheel-Trans trips can be booked online at Wheel-Trans Online Trip Booking
.
RideLine Trip Booking
Wheel-Trans trips can be booked using our automated touch-tone phone system, the RideLine at 416-397-8000.
Reservations Trip Booking
Wheel-Trans trips can be booked by speaking with a Reservationist at 416-393-4222.
Booking trips on a one-time basis up to 7 days in advance
Step by step instructions for booking a one time only trip for the next day.
What is the Waiting List
If a trip is not available when you call to book your trip, place it on the Waiting List.
Booking Regular Trips
Step by step instructions for booking trips to the same place on the same day of the week at the same time (e.g. to work).
Putting Your Regular Trips on Hold
You may need to interrupt your Regular trips (e.g. for vacation or illness).
Obtaining Trip Details
Step by step instructions for getting specific information about your booked trip (e.g. pickup time or vehicle type).
Late Cancellation / No-Show Policy
Customers should cancel any unwanted trips as soon as possible so that trip may be made available to other customers.
Cancelling an Occasional Trip
Step by step instructions to cancelling a next day trip.
